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Rated 3.7 out of 5 by 63 reviewers.
Rated 5.0 out of 5.0 by Good location; always enjoy it! I've been to this HIE many times and always enjoy the friendly service. It's a great location, and there's lots of shops, restaurants and things to do. They need to consider new pillows... Give it a try! July 7, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Convenient location, comfortable rooms, good breakfast. Only issues were due to construction on access roads and on hotel remodel during stay, making access and entrance less than ideal, but both should be temporary issues. June 25, 2014
Rated 2.0 out of 5.0 by Disappointed I stayed at this facility many times over the years and I found it has issues now that may preclude me from using it again during my travels to Rochester June 23, 2014
Rated 1.0 out of 5.0 by Front desk people were lovely, the rest was poor. The hotel was under construction Which put our asthma in jeopardy. The pillows were stuffed with chicken heads, or at the least that is how they felt. The carpets were very dirty. No pillows were provided for the love seat bed and that mattress had surely seen better days. When asked, extra pillows were provided immediately by a very nice person. The King sized mattress was good. The towels were clean. We will never come back however. The front desk people were very sweet. June 17, 2014
Rated 3.0 out of 5.0 by Basic comfort and good location. This location met our needs for basic rest. It will be top notch in my mind once all of the renovations are complete. Good location and the price was reasonable. June 17, 2014
Rated 5.0 out of 5.0 by great service,clean roon The staff was polite and very helpful. The room was clean, and the beds were very comfortable. the internet worked well with good speed. Although remodeling was going on in the lobby area t was accommodating and clean. The breakfast area was well attended, the area clean and the selection of food was good. I would return to this Holiday Inn again if in the area. . June 9, 2014
Rated 5.0 out of 5.0 by I got what I expected Easy late check-in, with people arriving at different times. Helpful staff provided us with an extensive list of restaurants and attractions in the neighborhood. June 4, 2014
Rated 3.0 out of 5.0 by Nice quiet location The room was very clean and had a quiet location. The essentials were fine (coffee maker, tv, internet) and the beds comfortable. I would have preferred to have a light dampening curtain in the window to help block out the outside street lights. The hotel lobby was undergoing renovations as was the building where our room is located. The lobby renovations made breakfast less than ideal however the construction workers were very courteous and kept noise to the minimum. I would recommend this hotel as it was inexpensive, clean, and was situated next door to a nice pizza restaurant making dinner after our long drive pleasant. June 1, 2014
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