Rated 4.7 out of 5 by 457
Rated 5.0 out of 5.0 by Jhunt1957 Was taught a lesson in Customer Service and humility!
Every once in a while you meet people who teach you. I met such people this past week. Staff training is superb at every level and in every position. I commend everyone! I must apologize for conclusions I had brought when unable to clearly understand the gentleman who took my initial call for transportation, then I met him. This person, and I am sorry to say, I do not remember his name, is the front desk manager. Not only did he exceed my every expectation but he never missed a detail, never missed addressing me by name. I simply want to commend him and thank him at the same time for being there. Sir, thank you!
April 18, 2015
Rated 4.0 out of 5.0 by Siggy67 Gestrandet in Chicago
In Chicago ohne Koffer gestrandet war das Hotel unser Retter in der Nacht. Das Hotel liegt außerhalb von Chicago, aber nur etwa 30 Min. vom Flughafen entfernt. Die Mitarbeiter am Empfang waren sehr hilfsbereit.!!!! Wir haben uns dort seht wohl gefühlt.
April 17, 2015
Rated 5.0 out of 5.0 by Tj1208 Great service
I like Holiday express it good serice, have a clean rom and hot breakfast
April 9, 2015