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Rated 4.0 out of 5 by 52 reviewers.
Rated 4.0 out of 5.0 by GOOD HOTEL, BAD LOCATION The hotel itself was fine -- neat, clean, with modern amenities. The beds were comfortable and we slept well. The staff was very friendly and spoke good English. The breakfast was enjoyable, with a variety of fresh pastries, fruit, breads, meat and cheese. Our waiter also offered us fresh yogurt in multiple flavors. An espresso/coffee machine works well but is the only coffee source so we had to wait our turn to get coffee. Here, unfortunately, are the negatives. - The hotel is a 30 minute tram ride from downtown Rome. It takes an additional 10 minutes to get from the hotel to the tram at a fast walking pace. So figure 45 minutes each way to get to the sights of Rome. The trams are crowded at rush hours, so plan on standing most of the way. - The area that the hotel is in is not the best. As others have said, the streets are trashy, and you have to pass smelly dumpsters on the way. The sidewalks are non-existent in some places, making it difficult to negotiate the curbs with baggage. - The directions for getting to the hotel that we were sent prior to arriving were totally incorrect. We were told to take the metro, but the directions after exiting the metro were actually those for exiting the tram. We wasted an hour looking at maps and attempting to converse with locals (who only spoke Italian) before calling the hotel, at which time we were told to take bus 450. Taking the bus requires buying a ticket a a local tobacco shop, but we were not told this by the hotel staff. Our first day in Rome was very challenging, and frustration could have been avoided had the instructions from the hotel been correct and comprehensive. We did save money by using IHG points for a free stay, but it was not worth it, for the reasons mentioned above. Had we been able to stay at the HIE San Giovanni near the Termini, we would have done so, but they were booked. For anyone wanting to see Rome and make every minute count, I would not recommend this hotel. May 28, 2015
Rated 4.0 out of 5.0 by Un piacevole soggiorno Struttura relativamente nuova tenuta bene, personale all'altezza del compito richiesto e estremamente gentile e professionale, hanno sempre un sorriso per tutti. Ottima pulizia e confort delle camere. May 26, 2015
Rated 4.0 out of 5.0 by Mancanza Frigobar Stanza ben arreda e spaziosa. Una nota negativa la mancanza del frigo bar nella camera. La disponibilità di un secchiello nella camera da riempirsi al'erogatore del ghiaccio posto al piano terra non mi sembra una soluzione appropriata per un hotel di questo livello. May 24, 2015
Rated 4.0 out of 5.0 by Si può fare Nella media, meglio di molti altri che utilizzo per lavoro May 16, 2015
Rated 4.0 out of 5.0 by buono buona struttura, buon servizio, anche se il posto nn è il top May 15, 2015
Rated 3.0 out of 5.0 GOOD VALUE ROME HOTEL The hotel is situated in Municipio IV and is a short walk to tram line (No14) into the city train station. It seems to be popular with travellers of all ages and nationalities. The staff are extremely helpful and polite. When busy, choose your breakfast time carefully as the dining area gets noisy and overcrowded. Also, the two lifts were temperamental during our stay, slow and at times (after breakfast) insufficient for the number of guests (though maintenance staff responded quickly and inspected them). We also had repeated problems with malfunctioning key cards and door locks and though persistent, the problems were again quickly rectified by the friendly reception staff. Overall a satisfactory stay. May 15, 2015
Rated 5.0 out of 5.0 by Ottima colazione Buon rapporto qualità prezzo in generale per ogni servizio offerto May 14, 2015
Rated 2.0 out of 5.0 by assistenza ai clienti insufficiente mai andare in famiglia o per vacxanza il posto di sera e' orrendo. cambio di camera per tre volte per errori in reception, inaccettabile per un holiday inn May 12, 2015
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