Rated 4.3 out of 5 by 359
Rated 1.0 out of 5.0 by PPP1234 Holiday Inn Roseburg
We often travel without reservations and are fairly loyal to Holiday Inn . On this occasion, we did not have reservations and looked for hotels in Roseberg. Unfortunately we went with our loyalty to Holiday Inn despite other hotels having better ratings online.
We arrived in the mid afternoonand went to the front desk to request a room, letting the person at the front desk know that we are members if IHG, that we would like to have a room at the government rate. We were originally told that the price for a room would be over priced and that there were no rooms available at the government rate. "The manager told us there would be no more rooms for that rate' was what were were unpleasantly told. Because we are AAA members were were able to get a room for a slight discount. The room was very under par #not the worst Holiday Inn we had stayed in#. We have stayed many times at the Cour'delaine Holiday Inn Express, for less money, and it is truly a destination, offering dinner to their guest on severel evenings as well as having some spa facilities, it is clean and the staff is very freindly. The Roseburg Holiday Inn evidently thinks they are a destination, when they are merely a stop-off on people's way somewhere else.
August 25, 2015
Rated 5.0 out of 5.0 by Bubba Head Comfortable bed and great service.
The room was clean, quiet, cool and comfortable. I enjoyed the river view on the back side of the hotel. the hotel check in, check out and breakfast staff were all very nice, as well as the breakfast quality.
August 24, 2015
Rated 1.0 out of 5.0 by mytell Not impressive
Lengthwise divot on one side of mattress , vent not working in bathroom, broken faucet, floor not vacuumed. Otherwise, mediocre, and priciest of our 1,300 mile, five hotel room week in OR.
August 23, 2015