Rated 3.9 out of 5 by 100
Rated 2.0 out of 5.0 by Utopia Not what I expected
I stay at a lot of Holiday Inns and this was not like the others.
Very strange concession area on the first floor that has a very limited selection. Might as well have nothing. The first room I was given had the dumpster directly under the window and smelled terrible. The bathroom light and fan did not work either. I asked to be moved and the staff was nice about it and upgraded me to a suite. The suite was very strange. One king bed in its own room. 2 twin beds next to a kitchen table in the other room. The door between them was see thru. I have to think this area was previously used as a conference room. Anyway, I have stayed at much nicer places. The location is very good if you would like to walk to places to eat.
June 26, 2015
Rated 4.0 out of 5.0 by TROG Adverage
Large hotel, small lobby, nothing special. Rates are high for a HI express in my opinion. Not a fan of the breakfast choices.
June 15, 2015
Rated 2.0 out of 5.0 by HKCHAS This Property Is Going Down Hill
I've stayed here before and always been satisfied. This visit , however, was terrible. Upon check in the luggage cart had two flat tires, and being nearly 70, I could barely get it into the elevator, which promptly jammed causing a visit from the local fire department. The room had two lights out, one of which could not be repaired during my visit, and there was a GIGANTIC stain on the floor in front of the bathroom. The soft chair in the sitting room smelled of must and " other things". I contacted the desk, and later a woman who identified herself as part of the " new management " team. Everyone was very pleasant, nothing was fixed. Upon check out, four days later, the cart had two flat tires and a desk clerk had to help us roll it to my car. I asked to see the General Manager, but was told he was in a meeting, unavailable. A man who identified himself as the communications manager said the GM would be advised of the problems and he would contact me. Two days have gone by and NOTHING. I have been an HI customer for YEARS, but never again at this property
June 11, 2015