Rated 4.1 out of 5 by 724
Rated 4.0 out of 5.0 Comfortable place to stay.
Overall a good place to stay. The only negative was that they only had one line open for breakfast to serve a lot of people, so there was a long line. They should have opened the other serving line to move things along faster. The room was very quiet - no airplane noise!
October 7, 2015
Rated 3.0 out of 5.0 by Momos Not so great
Compared to other Holiday Inn, I have stayed this location is good for commuting to O'Hare as the Courtesy transport is very good.
Don't expect any extra courtesy from the "ladies" at front desk as they are EXTREMELY busy on their personal mobile phones and they make sure they are doing a "favor" to you.
Go elsewhere if you can get a similar priced hotel.
Breakfast is way below average. Gotta wait in LONG lines, wish they could add one extra toaster to avoid the wait.
October 7, 2015
Rated 4.0 out of 5.0 by JimP09 Comfortable bed and great service
Great service from the moment I arrived. Speedy check in and attentive to my needs. Room was well kept and stay was pleasurable.
October 6, 2015
Rated 3.0 out of 5.0 by rachel72181 Overall ok experience.
The hotel was located close to airport and offered a shuttle service, which was great. Room was ok. Bathrooms were a little small. Breakfast was good (typical Holiday Inn Express breakfast). The dining room staff were very polite and attentive to needs. Kinda bummed about not having a hot tub. All other staff were friendly.
October 4, 2015
Rated 4.0 out of 5.0 by JandJ212 It's not one of their best, but location is great.
Have stayed at many different HIE locations throughout the United States, this one was not their best. It clearly needs an updated look. Carpets in rooms are old along with the very dated bathrooms.
Shuttle was a hit or miss when it came to being on-time to and from the airport. It was to be 15 and 45 past the hour, you may have been lucky to catch it within 15 minutes later or earlier depending on the driver.
October 2, 2015
Rated 4.0 out of 5.0 by Emilio53 Comfortable bed and great service
Soft pillows and soft bed. The room was very quiet and complete dark for sleeping
September 27, 2015
Rated 2.0 out of 5.0 by Punkin67 Disappointing Stay
Desk staff not helpful in locating a place to eat dinner.Requested a 5:45 A.M. Wake up call due to early flight.Received no call.Mold and mildew around soap dish in bathtub.Hairs on bathroom floor.Housekeeping was poor.Black marks on bedspread.Only one place within walking distance for dinner.This required walking through road construction debris with poor lighting.Definitely not quality I have found for over 25 yrs. at Holiday Inn Express.Shuttle to airport was timely.
September 26, 2015
Rated 4.0 out of 5.0 by TSROB Nice stay
stayed 2 night. would come back.
For the last 5 years we only stay at Holiday inns
September 24, 2015