Rated 4.1 out of 5 by 790
Rated 4.0 out of 5.0 Comfortable Bed and delicious breakfast
Very comfortable bed and pillows. Heating of the room was great. Breakfast had a variety of choices and was delicious. The hotel was welcoming and staff were friendly.
February 8, 2016
Rated 3.0 out of 5.0 Noisy heating unit
The hotel and service was very good. The noise from the heating unit resulted in a poor night's sleep. The front desk person at checkout said she would notify their engineer to look into it. This may be an isolated situation for this room.
February 8, 2016
Rated 5.0 out of 5.0 by JRH1234 Great Sleep, Park and Fly hotel
Staff were very friendly and helpful. Kids enjoyed the large pool and play area. Decent breakfast to start the day off well. Shuttle drivers were on time and helpful with our luggage. Would stay here again.
February 7, 2016
Rated 5.0 out of 5.0 by Ramaiah Excellent Service
Check in was done very smoothly. Booked the hotel for one day stay for transit. Good experience.
February 5, 2016
Rated 5.0 out of 5.0 by wiscbadger637 Night before flight out of ORD
Hotel clean and employees friendly. Not much options for breakfast if leaving before 6am. Shuttle leaves every half hour.
February 4, 2016
Rated 5.0 out of 5.0 by hockeydawn holiday inn
stayed there for a night when attending a hockey game nearby. Great rooms, very clean and comfortable bed. Had 3 guests and plenty of room for us. Pool was excellent and the little one loved the kids pool. Breakfast was good and especially liked the pancake maker (yes I want one at home!)
February 3, 2016
Rated 5.0 out of 5.0 by stev50 Great Staff
Staff was helpful with Business meeting and extremely courteous
January 31, 2016
Rated 2.0 out of 5.0 by colleen36 Thank God Only One Night
I stayed at this hotel overnight due to the closeness to the Allstate Arena.
I was by myself with a three year old and checked in between 6 and 6:30pm. So imagine my surprise when I go into my room and it was never made up, towels on the floor, bed unmade and tip still on the night stand.
So, back down to the lobby I go tugging along my Three year old and luggage.
Staff was nice and placed me in a suite which was nice, but I just wished they would turn on the water every so often because when I did it ran a nice yellow color.
Their "heated" pool was not "heated" and freezing cold, so my daughter and I stayed in the water a whole 5 minutes which stunk.
The next morning, we went to the "free" breakfast. Thank God it was free because all it gave me was an upset stomach the rest of the weekend.
Gross Eggs and Sausage that was cold and the best part was the roll that I bit into and had a nice piece of hair inside it. It may be a thought, but Hair Nets should be required by their staff.
January 30, 2016