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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.8

based on 170 reviews
97%
Recommend This Property

Ratings Breakdown

170reviews

  • 5 Stars
    144
  • 4 Stars
    19
  • 3 Stars
    4
  • 2 Stars
    2
  • 1 Stars
    1

Business Stay

By

May 28, 2017

This hotel was very nice and has been completely remodeled. I was very happy with the value.

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Home away from home!

By

May 26, 2017

As always so impressed with this property. Greeted by an employee by name in the parking lot leaving for home after a long shift. (Doug) As I entered a busy lobby the manager John took time to greet me (and tease me) as Cora checked me in the usual no hassle, care free process that I've come to expect. Later in my stay, in a hurry to make a morning appointment Tim had my receipt all ready for check out and he always calls me by name and encourages a great day. The breakfast always great (Luz)and a last gesture on my way out Jack complimented my cuff links (belonged to my deceased father). Sometimes it seems choreographed? This staff has been well trained and credit goes to who did the training! Vashti always smiling and calls me by name, I stayed in the hotel before last update and new staff (besides Tim), the difference is incredible! Kudos to all! I will continue to call it my home away from home while in the twin cities. My convention was in the south metro, I endured the traffic all the way across the city morning and night just to stay here. Thank you for making "away" so hospitable! There is a dash between brown & wilbert if you intend to respond. The system would not allow?

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Great service

By

May 26, 2017

club

The front desk staff was friendly and helpful. The complimentary water bottles were appreciated and the breakfast had excellent variety. The only negative was the early morning noise from the trucks at the neighboring bread facility. The "back up warning" of each truck was very loud and woke me up. Next time, we will request a room on the other side.

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Friendly helpful staff and quiet room.

By

May 24, 2017

club

When I arrived at your hotel the staff was very friendly and helpful with the checking in process. The bed was comfortable and the room was clean. The breakfast had plenty of options for everyone and there was always food in the breakfast area.

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Excellent Stay

By

May 24, 2017

club

This Holiday Inn Express is in a great location. Entrance and exit to 35 was right across from the hotel. The staff was very helpful. The rooms were comfortable and clean and the beds were super! Also, there were full pillows, firm or soft, not those little square things that slide out from under your head at night.

Bottled water was available to all guests. The breakfast was very good with lots of choices. Plenty of seating was available.

Had a very enjoyable stay and will definitely return to this hotel.

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Nice Visit

By

May 24, 2017

platinumelite

Much better experience staying at the HI vs a comparable hotel chain within a mile of the hotel.

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Jeff

By

May 23, 2017

This is my favorite hotel in the Twin Cities. Very clean, excellent breakfast, excellent amenities, nice staff, comfortable bed, free newspaper and bottled water, great overall experience.

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Great service and comfortable beds

By

May 22, 2017

Staff made the overall stay excellent - polite, kind, and quick to help.
Comfortable beds and pillows, clean room.
Wish there was a hot tub - would rather relax in a hot tub than swim in a pool

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Cleanliness and hospitality of staff

By

May 22, 2017

platinumelite

At check in I was greeted with smiles and very friendly staff Room was exceptional clean
Morning breakfast each day was outstanding

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Nice update

By

May 21, 2017

I've stayed at this property in the past. It has been updated nicely.
- good water pressure

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Bright and Happy Atmosphere

By

May 18, 2017

club

Lighting and colors and simple lines add to the invitation to relax and enjoy your stay. Everything is easily accessible and they have thought of all the extras. It's the little things that matter most.

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Great service by staff, comfortable room, excellent location.

By

May 17, 2017

I recommend this hotel most highly. All of the staff were wonderful: the front desk staff, housekeeping, the staff responsible for the breakfast area. The location of this hotel in Roseville (St. Paul), MN is perfect for travelers. It is right off of Interstate 35-W and is near a variety of activities for both leisure (e.g., shopping and dining) and business (e.g., University of Minnesota campuses, etc). The complimentary breakfast each morning is awesome. We had a great stay!

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