Rated 4.0 out of 5 by 40
Rated 5.0 out of 5.0 by Local traveler Great night's sleep!
This is our local Holiday Inn Express, convenient to use when the power goes out at home during a hot and humid night. We were welcomed when we walked in without a reservation, and given just the room we wanted. We were able to relax in comfort.
July 4, 2014
Rated 5.0 out of 5.0 by Phins only issues
only issue was the noise level of a bunch that chose to party into the late night hours both inside and out side the property. this was of no fault of the staff, but could have been controlled a little better. they kept us up and left a fair amount of litter in front of the property.
July 2, 2014
Rated 4.0 out of 5.0 by phillip9 nice hotel
It was a nice holiday inn express hotel. It was clean and the noise level was pretty good. outside noises can be heard through the doors in the early morning. (most holiday inn's are the same way ) you hear doors shutting loudly.
June 28, 2014
Rated 5.0 out of 5.0 by time2relax Quiet and relaxing with excellent customer service.
Very quiet and relaxing environment. The employees are always bright and cheerful.
June 23, 2014
Rated 3.0 out of 5.0 by Brown69 Not up to the usual standards
Like always the staff here is awesome. Very professional and friendly.
When I arrived I noticed a burnt smell in my room. The previous guest scorched popcorn in the microwave. The room should not have been left in this condition. I unplugged the microwave and set it outside the room. The maintenance staff did get me another one. Needless to say this was not very welcoming.
The cleaning staff was not up to snuff either. I stayed for fours days and of those two times my room was not cleaned. There were hair pins on the floor in the bathroom and used soap and opened conditioner as we'll. The bathroom was not cleaned well.
I stay here on average of once a month and this was one of the worst times.
June 18, 2014
Rated 5.0 out of 5.0 by Prudy Breakfast
Since I am not a "morning " person, I particularly value being able to stumble down to the "Guest Room" and enjoy a truly excellent breakfast WITHOUT having to wake up and drive to a local eatery. I was particularly impressed with the breakfast layout for several reasons besides the quality: About 30 minutes before going to breakfast, I came down and picked up a couple of cups of coffee to take back to our room. At that time, every soccer player in Detroit was having breakfast or lounging in the "Guest Room." On other occasions, at a different motel, such a crowd would have wiped out the food which, an hour before closing, would not be replaced. At 9:00 when my wife and I did come down for breakfast, EVERYTHING had been re-stocked. Hot and delicious. In addition, the entire areas had been thoroughly cleaned, picked up and wiped down. It had truly been given the "white glove" treatment.
June 12, 2014
Rated 3.0 out of 5.0 by Garry R Housekeeping
Stayed at this location for three nights. Clean and comfortable. Convenient location. Woke up the first morning to no shampoo in the bathroom. Spoke to the front office. Came back from a full day out to find room not cleaned. Had to go down again to the front desk for shampoo. I like to think that my business is appreciated. Didn't feel that way during this stay.
May 12, 2014
Rated 2.0 out of 5.0 by Jane 75 Could have been better
I usually am not a complainer but my stay was undesirable. My ceiling was leaking.....obviously the pipes were leaking and were not taken care of previously because of the condition of the ceiling. Slept poorly due to the noise. Could hear through the walls. I believe that someone had their television on. I have never had a bad stay at Holiday Inn, but this was my first. I talked with the staff in the morning but they did not do anything for service recovery except for apologizing. I usually do not write reviews but I feel that something needs to be addressed. King bed was also uncomfortable. My hips hurt after sleeping on this bed.
May 5, 2014