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Rated 4.3 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Ease of whole experience From check in to room accommodations to breakfast the next morning, everything was great! I will definitely search out Holiday Inn Express for my next travel. August 24, 2015
Rated 4.0 out of 5.0 by Great staff professionalism Because of Eric my family and I plan to stay at this hotel every time we visit Ruston La.. We also will recommend our friends to stay at this facility. We had a room problem and Eric very professional and courteously address our room issue such that I was impelled to write this review. Thank you Mr. Eric you are a positive asset for this company. August 24, 2015
Rated 3.0 out of 5.0 by hotel is a little dated The staff was great. They only have 1 king bed with a pull out left when we checked in, but someone cancelled their room while we were out getting food and the clerk on duty called my cell to see if we wanted the room. I thought that was very sweet and my son was grateful to have his own bed. The rooms are a little dated. There was a minor smell in the rooms. The toilet had a hole in the wall where the pipe came out of. If you can go on up the road another 30 minutes or so there is a better hotel. But, we were so exhausted we made it work for us. August 12, 2015
Rated 5.0 out of 5.0 by Great Service! The team is top notch! The front desk is always smiling and in-tune with making the guest's stay as comfortable as possible! July 31, 2015
Rated 5.0 out of 5.0 by very comfortable room The room was great. Lots of space, comfortable bed, large bathroom and air condition was good. Very good breakfast, lots to choose from. The staff was real friendly and helpful. Would stay there again. July 28, 2015
Rated 5.0 out of 5.0 by Clean hotel, attentive staff, & great breakfast I was very please with my stay at this Holiday Inn. The room was clean, comfortable, and the air conditioning was more effective than other hotels that I have stayed. The breakfast was fresh and hot every morning and I also enjoyed the pool. July 27, 2015
Rated 5.0 out of 5.0 by Overall Great Hotel This is a great hotel. Its clean, I slept well, and it is in a great location. I will without a doubt return because it is so well maintained. My only issue for this hotel might be out of the hotel's hands. I can stay in Dallas, Houston, New Orleans (the quarter or downtown), Austin and Shreveport cheaper than I can stay in goofy little Ruston! What is the deal with that? I lived in Ruston for 7 years and I know the cost of living is well below the other cities mentioned. Just a thought, thank you for a great stay every time. July 27, 2015
Rated 3.0 out of 5.0 by Average hotel with higher price This hotel is a little pricey for the area, needs remodeling in the rooms and over sold the rooms while we where there. They would not give a IHG Platinum Elite member a room option to stay over an extra day when we had stayed 20 straight nights already? You need to give 2 bars of soap for the room, so I can wash my hands at the sink & have soap for the shower, is that too much for what your charging? The front desk staff struggles with modifying date changes and does not recognize Platinum IHG status. I stay at HI & HIX hotels year round and have had Platinum status for 10 years so I know when a hotel is lacking. July 26, 2015
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