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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 606 reviews
95%
Recommend This Property

Ratings Breakdown

606reviews

  • 5 Stars
    469
  • 4 Stars
    87
  • 3 Stars
    26
  • 2 Stars
    11
  • 1 Stars
    13

A Relaxing Visit

By

March 22, 2017

We stayed at this hotel while we were visiting Frankenmuth. After spending a long day there , it was so nice to stay at the Holiday Inn Express in Saginaw. And we loved the hot tub! We will stay here again!

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Comfortable bed

By

March 22, 2017

club

Everything was very clean including the restroom and bathtub. The towels and lavatory were very clean. The pot could have coffee or tea made for us to drink. It was nice for sleeping. Hardly heard a sound with no doors slamming or kids yelling or crying. It was a very pleasant experience. The breakfast exceeded our expectations!! I've had many over the years but this was the best I ever experienced!!
The front desk was very gracious. I can't think of any reason why I wouln't want to come back to such a nice place with a friendly staff! There were pop machines for us also.

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Not impressed

By

March 21, 2017

Getting a call at 1am asking if I was playing music with no further question was the most major problem. I then was told the pool was really nice get it was about 10 degrees colder than what a normal pool should be at. I was also unable to do my college paper that was due that night because the wifi wouldn't open my school email account because the wifi kept failing. Overall will not be staying at this hotel again.

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very reliable

By

March 18, 2017

I travel often for business and was once again pleased at my stay at an IHG property. The only thing that could improve the stay is a microwave in the room.

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Excellent hotel.

By

March 18, 2017

platinumelite

The hotel is in a great location, not downtown, it is well kept, and the staff is very nice.

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Hammer

By

March 17, 2017

platinumelite

Excellent staff, great location for my client visit. One of the best !

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Restful

By

March 15, 2017

club

I was in Saginaw for a wedding. My stay was very relaxing and restful after having problems traveling to venue. Good selection for breakfast, bed was comfortable, room was large and extremely clean. Close to restaurants and shopping mall. I would definitely stay here again.

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Great Hotel, very clean and friendly staff

By

March 14, 2017

club

Very good and clean hotel. The staff is very helpful.

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Vacation stop

By

March 13, 2017

club

Very pleased with our stay, once again we had a great stay and top notch service.

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Great location

By

March 12, 2017

platinumelite

Thanks for another great stay in Saginaw! This is my 'go-to' hotel while traveling to visit family in the area. Friendly staff, clean rooms and a great location make this hotel easy to return to year after year!

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Great stay

By

March 11, 2017

club

Great service clean rooms happy customers period . The front desk clerk was kind and help enjoyed very much. This will always be where I stay when I stay in Saginaw

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Not clean

By

March 08, 2017

club

Pool area was very dirty. Food left in our fridge from previous guest. Bathroom was dirty

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