Rated 4.0 out of 5 by 480
Rated 5.0 out of 5.0 by L-La Awesome hotel with comfortable beds.
This hotel went above and beyond what we were expecting. The Front Desk and all staff were excellent and friendly. They made recommendations when we asked and were personable with all guests which made our experience even more enjoyable. Will return to this hotel in the future. My husband sure appreciated the good biscuits and gravy for breakfast!
June 21, 2016
Rated 4.0 out of 5.0 by Bycarr1 Little Rug Rats
Girls running back and forth across rooms with latch open so door would not close. Banging every time they went out, every 5 seconds. Bouncing ball above room at 2:00 a.m., very aggravating. Breakfast was o.k. eggs cold and sausage, staff was overwhelmed with guest. I guess hotel was full and couldn't keep up with demand.
June 20, 2016
Rated 5.0 out of 5.0 by Funteacher1996 Great trip to San Antonio
Loved the service and the hotel itself. Fantastic trip.
June 19, 2016
Rated 2.0 out of 5.0 by OneLuckyGuy Unsatisfactory Parking
What I did NOT expect....was
There were only 9 parking slots at the hotel. One of those was handicapped. Across the street in an unlit parking lot, there were about 40 parking spaces, only one was handicapped. When all spaces are full you have to drive away from the hotel to another lot nearby. If you want a handicapped slot and parking lot lights, you will have to walk appx 100 yards back to the front of the hotel. .
The halls were more dark than light and the hall carpets needed to be shampooed.
What I DID expect...and find...
The personnel were polite and professional. The room was clean. The food was good and the eating area was clean.
June 17, 2016
Rated 1.0 out of 5.0 by CH2616 Not a good stay
I had a very bad experience with this particular hotel. The a/c was out in the hallways and elevator. The pool was extrememly small. You put 3 people in the pool, and its crowded. The food for breakfast was not very good. No taste to any of it. They charge you $10 a/day to park your car in an unsecure parking lot.
June 15, 2016
Rated 5.0 out of 5.0 by Prathiba Good Check in and Check out
Good but had thought that my room had a cooking pantry but it did not
June 15, 2016
Rated 5.0 out of 5.0 by nate18 Great service and unique building
We had a great couple of nights here. Wonderful, attentive staff. Close to the River Walk, and an easy walk to the Alamo.
June 14, 2016
Rated 5.0 out of 5.0 by Beabop Great Getaway Stay !!!!
The breakfast was great, the service was amazing, and the history behind this Holiday INN was awesome!!!
Loved it will come back!!!
June 13, 2016