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Rated 4.0 out of 5 by 326 reviewers.
Rated 1.0 out of 5.0 by Very Uncomfortable and Dirty I wish there were negative stars to give this facility. This was the worst IHG brand hotel I have ever stayed at. I would normally always advise anyone that asks to stay at an IHG brand hotel wherever they are travelling. However, I would not recommend this facility to anyone. June 26, 2015
Rated 3.0 out of 5.0 by Close to downtown At first we were a little apprehensive about the location of this hotel; but, at the end of our stay we were very happy with the choice. It is easy to walk to different area attractions and easy access to the highways; this hotel even has it's own interesting history!! The parking and night time activity around the hotel can be a little nerve wracking; but, if you are not alone you should be fine. There was quite a variety of hotel staff...some very nice and some not so interested. June 26, 2015
Rated 1.0 out of 5.0 by old carpet in room and hallway which cause strong odor The matress is too soft. The pillow case looks wore out. Please install the exhaust fan in the bathroom. Please replace the new carpet in the room and hallway because it smell so bad. June 17, 2015
Rated 5.0 out of 5.0 by Great Location and service The staff was outstanding. The location was beneficial as we did not have to use our car to get to the Market or the Riverwalk/Alamo which is the reason we went to San Antonio. The only negative was the breakfast area is a little small and hard to accommodate the number of guests that stayed this weekend June 3, 2015
Rated 3.0 out of 5.0 by Room Rate The room rate provided at booking was not honored. Multiple phone calls made - spoke with multiple staff members - never a manager - and issue still not resolved. The one time I was transferred to the manager, the phone call went to voice mail June 1, 2015
Rated 2.0 out of 5.0 by not a real comfortable stay rooms need work..new mattresses better towels rugs on floors all fake wood hurt feet. We left early 1 day as hotel has no comfortable places to be..smoking allowed on only patio ruins that hope of sitting outside.. May 30, 2015
Rated 1.0 out of 5.0 by Pass on this place Hard to find, not the best area, noisy A/C and noisy plumbing. I will not be staying at this location again. May 25, 2015
  • 2015-06-29T12:09:20.154-05:00
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