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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 550 reviews
91%
Recommend This Property

Ratings Breakdown

550reviews

  • 5 Stars
    393
  • 4 Stars
    97
  • 3 Stars
    27
  • 2 Stars
    22
  • 1 Stars
    11

First visit to this location

By

April 24, 2017

The check-in process was handled with speed, efficiency and courtesy by hotel staff. All staff were friendly and helpful during the stay. Shuttle service was great, allowing us to avoid trying to locate parking in the Convention Center area (we were attending a conference there). We had a ground floor room on the street side (East Commerce), and the street noise was occasionally bothersome. Otherwise, it was a great stay.;

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Great location for downtown access

By

April 24, 2017

club

The stay was comfortable and relaxing while there for business. This is a great place to stay during Fiesta since it is right downtown.

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Good

By

April 23, 2017

Very nice hotel close to the convention downtown room was clean breakfast was OK

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Nice Rooms and great service

By

April 21, 2017

club

Love staying at this hotel with my family. Service is great and yummy variety of breakfast.

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Enjoyed the stay

By

April 21, 2017

Easy check in, friendly and helpful staff, clean rooms, comfortable beds, nice breakfast, the bus service was very convenient, hotel location was easy to find. Overall nice experience. Will definitely stay again if in this area.

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Nice Hotel

By

April 20, 2017

club

Everything was great. Great location in downtown near river walk and all the restuarants. Near alamo.

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Friendly staff

By

April 15, 2017

Location is close to downtown and there is a free shuttle to the river walk

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an expected Holiday Inn Express Quality

By

April 13, 2017

club

IF YOU CANNOT FIND A RIVERWALK AREA HOTEL, MAYBE YOU CAN CONSIDER RIVER CENTER AREA.

SAME HIE QUALITY , FREE SHUTTLE TO RIVERWALK, GOOD PLACE TO STAY.

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Great Service

By

April 12, 2017

club

Front Staff is very attentive and very nice! Shuttle was a great service, didn't have to drive to the river walk.

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Cama comoda y muy buen servicio.

By

April 10, 2017

club

El servcio fue muy bueno. El hotel queda cerca de dowtown y tiene parqueadero, lo que hace que sea muy conveniente.

El gym es pequeno y el aire acondicionado no funciona del todo bien, el deayuno es bueno y esta abierto desde temprano.

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Overall experience

By

April 08, 2017

club

Lou Ann, shuttle service and Janie at front desk were amazing. Room was pristine and bed was like a cloud...so comfortable. Breakfast was awesome....hot, fresh and flavorful. Pool was private and relaxing. We will be back and bring extended family. Thanks to your staff.

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Comfortable bed and great service

By

April 08, 2017

club

Our stay was too short but pleasant. Staff was wonderful!!
Beds so comfy.

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