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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 533 reviews
79%
Recommend This Property

Ratings Breakdown

533reviews

  • 5 Stars
    288
  • 4 Stars
    101
  • 3 Stars
    60
  • 2 Stars
    35
  • 1 Stars
    49

Not what I expected from Holiday Inn Express

By

November 16, 2017

club

We stayed here because our daughter and family had reward points for her rooms. We were here for our grandson’s graduation from BMT at Lackland and wanted to stay at the same hotel. We will definitely not stay here when we return for his graduation from technical school. The staff were helpful and polite but the more employees are definitely needed to clean the rooms in a timely manner. Our group had 3 rooms for 5 nights. Our room was the only one of three rooms that was consistently cleaned when we returned mid-afternoon. It was nice having the Texas Roadhouse and Saltgrass next door.

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