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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 580 reviews
87%
Recommend This Property

Ratings Breakdown

580reviews

  • 5 Stars
    335
  • 4 Stars
    162
  • 3 Stars
    51
  • 2 Stars
    18
  • 1 Stars
    14

Russell

By

August 15, 2017

I was visiting on business typically choose a hotel not to close to tourist attractions. This hotel is a family friendly hotel and it was a little bit busier than I preferred. However, I would bring the family to this hotel when in town on vacation. Hotel is clean and comfortable

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Great location, Service and Breakfast Variety

By

August 14, 2017

club

We enjoyed our stay at your facility but I was somewhat disappointed with your pool area. My family (8 PEOPLE) occupied one room and a suite. However, only TWO pool chaise lounge chairs were available and occupied, pool water was cloudy and Jacuzzi was cloudier. Your business area was located in the hotel lobby and consisted of one table and computer located at the main door entrance. Given the number of guests during breakfast, your elevator was VERY SLOW. Many of us took the stairs to return to our rooms.

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Staff are great, neighborhood is tough

By

August 09, 2017

club

Parking was inconvenient or dangerous to our vehicle. The neighborhood is very convenient to Sea World, but not someplace I would walk around at night. Like much of this part of San Diego, the facility is not big enough for the number of people using it.

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Bad area

By

August 07, 2017

The HIE itself was OK but I didn't realize it was in a bad area. surrounding properties were run down businesses. Parking was really tight. I wish I would have booked a different HIE.

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Room

By

August 07, 2017

Very clean room, well stocked bathroom very good variety at breakfast free parking was a plus.

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Nice hotel

By

August 03, 2017

club

Great hotel with limited tight parking and a high price but close to sea world not far from the zoo and mission beache we enjoyed the pool and whirlpool comfortable beds and a great breakfast with clean rooms

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Clean room

By

August 02, 2017

club

Overall it was a nice hotel. It was too expensive for what we got. Beds were comfortable. The pool is really small.

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服务一流

By

August 01, 2017

club

虽然入住出现了蚂蚁问题,但是工作人员及时处理了。服务还是很好的。整体感觉比较旧。离海洋公园比较近。附近的环境不是那么好,感觉比较乱。

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Typical hotel experience, but poor neighborhood.

By

August 01, 2017

club

What you would expect from Holiday Inn Express. Clean room, comfortable beds, nice breakfast. Minutes from Seaworld and beach, but quite a few homeless people wondering around made some in our group uncomfortable.

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Noisy and smalll

By

July 31, 2017

club

Just to sleep and leave is Fine... bed not comfortable and very loud ....

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Get away

By

July 29, 2017

club

Your staff Karen Le was most welcoming. The room was great and the indoor parking was very comforting.

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Everything was great besides the homeless

By

July 27, 2017

club

Everything was great besides the homeless taking baths in the jacuzzi and also very little room to sit down during breakfast and a lil to warm had to go eat outside for fresh air

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