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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 1405 reviews
92%
Recommend This Property

Ratings Breakdown

1405reviews

  • 5 Stars
    967
  • 4 Stars
    277
  • 3 Stars
    86
  • 2 Stars
    43
  • 1 Stars
    32

Great Old Town Location

By

September 16, 2017

Great location. Easy access to all of San Diego. Freeway is very nearby as is the cute Old Town area.

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just okay

By

September 15, 2017

platinumelite

Overall I liked my stay at this Holiday Inn; location is decent, very close to Old Town, rooms are clean and comfortable. Areas where they should work on is definitely the reception; super rude receptionists, without an ounce of hospitality. They failed to give me key information like overall layout of the building, especially since this place has a funky layout than any other Holiday hotels, never gave me a welcome amenity for being a platinum member or any other useful information about the hotel like a shuttle to old town. Only found out after overhearing it from another guest. I'd stay here again because of the location, comfy bed and pillows (like all other Holiday Inn Express), and friendly and more helpful than the receptionists cleaning staff.

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Great distance from everything

By

September 15, 2017

club

I can always count on this brand to provide me and my family with the comfort and convenience to make out trips pleasant. The central location from the Zoo and Sea World made this the best choice for our short trip. The free transportation offered by this hotel to those attractions as well as local restaurants took so much stress out of our quick family vacation. The rooms were clean, comfortable and quiet (even with being next to the freeway). Don't often use the pool but we did this time and it was so clean and well kept, it was very relaxing and the kids really enjoyed it. Free breakfast was a huge time and cost saver as well. Just be sure to get there early! Later times are more crowded but still well serviced.
High marks for this hotel all around!

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Fabulous stay

By

September 14, 2017

club

Beyond friendly staff super clean rooms breakfast was delicious and shuddle service was prompt

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Great location in Old Town

By

September 14, 2017

Staff was great , shuttle service so convenient .
Unfortunately, they shampooed carpets that weekend, so carpet
Was very damp and smelled funny.

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Clean and awesome staff.

By

September 12, 2017

club

We stayed at this hotel for our Recruits graduating. The staff immediately changed our check out time. They asked if we were ok. Very caring and wanted to know if we needed anything else.

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Great hotel

By

September 11, 2017

club

Excellent in every way. My review was listed in the survey.

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HI Express San Diego Airport

By

September 10, 2017

Nice folks; garage for parking is terrible; bedding does not fit the bed

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静かで行き届いた清掃

By

September 08, 2017

club

度々ホリデーインホテルを利用しておりますが、どこのホリデーインもとても行き届いた清掃で安心して利用できる。 朝食サービスもありがたく、コーヒーもいつでも飲めて、とても利便性を感じています。いつも

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Happy Times

By

September 07, 2017

Great location! Great staff! Would stay at this hotel again!

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Noisy Aircon Unit

By

September 06, 2017

club

Comfortable room, showing it's age. Big problem with noisy air con unit. Kept running condensate pump at regular intervals throughout the night, even though it was turned off. Very disturbing

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空港近くのどこに行くにも便利なホテル

By

August 30, 2017

platinumelite

送迎についてメールで事前に連絡したがノーレスだったので少し不安でした。到着した空港のinformationカウンターでホテルのシャトルバスを聞き、呼んでい頂きました。カウンターの女性の方は非常に親切でした。空港からホテルまでシャトルバスで15分弱。ホテルの周りは人けがなく、寂しい所です。ホテル内にはコンビニがあり、食料、ドリンクもそろっており便利でした。部屋には電子レンジが備え付けであり、カップめんなんかは調理できそうです。ホテルのまわりにはメキシカンレストラン、少し離れた所には寿司屋があります。寿司はちょっと高そう。市内にはホテルから徒歩7分程度の所にグリーンラインのトロリーがあり、市内まで簡単に行けます。夜は市内から郊外への電車の本数が少なくなるので注意。サンディエゴも動物園、サファリへも事前に言えば、送迎をしてくれるようです。事前に確認してくだださい。ただし、最後まで楽しみたい方は、帰りは自分で帰ってくることをお勧めします。動物園なら、1日交通券でバスやトロリーを乗り継いでいくことができます。30分程度かな。
帰りの飛行機は早朝だったため、6時に送ってもらえました。ドライバーの方は陽気で話好きな方が多いようです。また、サンディエゴの方も同じく陽気で親切な方が多かったです。治安も良く、色々な名所や訪問場所があり、魅力的な都市の1つとなりました。

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