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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 989 reviews
85%
Recommend This Property

Ratings Breakdown

989reviews

  • 5 Stars
    526
  • 4 Stars
    267
  • 3 Stars
    94
  • 2 Stars
    58
  • 1 Stars
    44

spacious, clean, new

By

May 19, 2017

club

Just a stone throw away from he San Diego Symphony Hall, it has a nice distance away from the hustle and bustle but near enough to just walk down to the centre.

Room was amazingly spacious and clean and new. Hotel has home bake cookies after 7pm, which is very yummy. Especially after a long day out.

Breakfast was good with an array of choice: cheese omelet/ diced capsicum omelet/ scrambled egg, turkey/pork patti with sausage sauce, muffins, danishes, cinnamon bons, freshly made pancakes, cereal, bread, toaster, oats, yogurt, low/ non fat milk, teas, coffee.

Although there is no gym but you can just run outdoors with its beautiful weather.

Staffs were amazing, friendly and helpful.

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有系多額外的服務,像happy hour, shuttle bus

By

May 19, 2017

整體不錯,有額外的免費飲品在大堂和happy hour. 入住時酒店正在裝修,但沒怎麼感受到噪音。不過,新裝修有點質量問題,如我泡澡時發現水龍頭下方有個洞,馬桶的款式也令它很難沖乾淨,長遠而言新裝修應該很快就變舊

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Great balcony view

By

May 16, 2017

club

Loved the view from our balcony, bed was super comfortable.

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Nice hotel, good value, free breakfast

By

May 16, 2017

club

Nice hotel accommodations for the price, happy that breakfast is included but buffet does have limited options, definitely would recommend to others, strongly wish the parking spaces were bigger though

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Great front desk staff. Great location

By

May 12, 2017

club

The Holiday Inn Express Downtown in San Diego Is conveniently located close to Balboa Park and downtown. The front desk staff are fantastic. They went out their way and beyond our expectations to help us. The shuttle is a bonus service. Breakfast selection is fresh, and nutritious. One drawback was the noise from the construction going on in the hotel and nearby building. Also the walls are thin and you can hear the goings on from adjoining rooms. The hotel could use improving the sound proofing between the rooms.

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san diego vacation

By

May 07, 2017

The staff:Ana, Aaron, Tamika, Donnolle, Jaysen, drivers: Dale and Alex-EXCEELLANT! Housekeeping and breakfast staff-WONDERFUL!

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Horrible experience

By

May 06, 2017

Construction on hotel that made experience Horrible, never was told prior that there would be such inconvience, room dusty, shower leaked, view of scaffolding, loud noises, and no elevator service to our floor, very unhappy and sad we wasted our money.

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construction site

By

May 05, 2017

club

construction going on all day, right next to the pool and rooms, noise and dust all over the place

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Good Stay

By

May 04, 2017

This hotel has some upgrades that were nice. Very comfortable stay. Did not have any issues at all. Check in was fast and easy.

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Disaster

By

May 04, 2017

There was nothing good about my stay. The hotel was under renovations and a complete disaster.The elevator stopped working after the 1st day and was not fully repaired 3 days later. The rooms were noisy and I had a room that had not been renovated . It was like out of the 70s.

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Do not stay here

By

May 03, 2017

club

This hotel is build into the side of a hill and is hard to get luggage into, is under construction, the elevator was iffy and took five minutes to get to my floor. There was construction dust everywhere, the bathroom was small.

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Good location

By

May 02, 2017

platinumelite

Good location and staff. Unfortunately, they were remodelling during my visit, so it was a bit noisy and chaotic, but I can well believe that under normal circumstances this is a nice place to stay.

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