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Rated 4.3 out of 5 by 746 reviewers.
Rated 5.0 out of 5.0 by Excellent again Holiday Inn has made great strides in upgrading their properties to make them a hotel of choice. I prefer to, and frequently stay with, Holiday Inn/IHG in my many business travels. I perfer IHG for personal trips, too. You won't be disappointed. June 21, 2016
Rated 3.0 out of 5.0 by Okay Hotel but need renovation I stayed hotel to attend a conference at the Convention center. The hotel is in nice location but not very close to convention center. Overall experience with this hotel was not bad. June 19, 2016
Rated 2.0 out of 5.0 by Be careful. The hotel need work and is OLD It just needs a lot of work. Crpeting and rooms need help. June 17, 2016
Rated 5.0 out of 5.0 by Completely new hotel Place has been completely transformed from a couple years ago. Rooms have been fully renovated with new A/C units, modern comfortable decor, comfortable beds, and comfortable pillows (both firm and soft). very friendly staff, much more so than most places. Very relaxing. June 16, 2016
Rated 5.0 out of 5.0 by Great service and comfort We visited San Diego for our nephew's graduation from UCSD. We chose this location because it was close to downtown, Waterfront Park and the Gaslamp District. The amenities were excellent and the service was terrific. June 15, 2016
Rated 3.0 out of 5.0 by Do not let the renovation date fool you! I was unpleasantly surprised when I got to the hotel and renovations (NOTE: to the EXTERIOR) that were supposed to be completed by the end of May were still going on (first week of June). It was a work trip and too much of a pain to switch so I stayed. I arrived early and the hotel staff was extremely accommodating and got me into a room a bit early. Very friendly and very customer-oriented. Cons: To say parking is tight, especially at $16 a day, would be an understatement. I almost hyperventilated every time I entered the garage because I was afraid I was going to scrape the rental on the wall or columns. Of note, this is a monthly parking garage as well. Much to my surprise on my very first day there, a Jeep pulled over, driver got out, and proceeded to urinate on the ramp in the garage. Great first impression. I was completely deflated by the time I got to my hotel floor. Although the website says renovations completed in 2015, I'm not quite sure to what. There is NO way the walls and carpets have been updated since at least early 2000 (and I'm being generous). The rooms were by far the worst HIE rooms I have ever stayed in. They haven't been updated in well over a decade as well, though they do attempt to compensate for that with a huge flat screen and a fridge (nice addition). The carpet is dingy, the bathroom is laughable (I could hardly go in and close the door...and I'm not a big even be able to turn around and use the toilet. TINY!), but the bed is pretty comfortable. So, I guess if you look at it from a necessity standpoint, it covers the bases. If you're looking for any standard IHG quality, keep on looking. June 15, 2016
Rated 4.0 out of 5.0 by Good Hotel to stay Good hotel for money and we like to stay in future too! June 12, 2016
Rated 3.0 out of 5.0 by OK Stay The room was clean and comfortable, but the bathroom is the size of a closet. In order to flush the toilet, you have to either reach around the toilet seat or put the toilet seat down. Antiquated handle to flush the toilet too. Hotel does offer free beer, wine, soda in the afternoons, which was a nice touch. The staff was friendly and accommodating. Complimentary shuttle to the zoo. June 11, 2016
  • 2016-06-23 T22:49:39.138-05:00
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