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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 278 reviews
90%
Recommend This Property

Ratings Breakdown

278reviews

  • 5 Stars
    188
  • 4 Stars
    54
  • 3 Stars
    16
  • 2 Stars
    8
  • 1 Stars
    12

Train your staff.

By

June 27, 2017

Check in person new on the job, inexperienced, needed more training.

Problem with door lock. Locked me out of the room and the staff unable to deal efficiently with the problem due to disorganization and lack of knowledge of what to do.

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Convenient location, charming area

By

June 26, 2017

The hotel is conveniently located just off the freeway in the charming town of San Dimas. Perfect stop en route to business meetings in San Bernardino the following day.

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Decent presentation

By

June 19, 2017

club

Good and relaxed atmosphere. Good parking. The staff is friendly. Breakfast is okay.

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Mr Real

By

June 18, 2017

club

Great stay with a great breakfast . Comfy beds and amenities were great

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Nice comfortable (and quiet) rooms

By

June 17, 2017

club

I use this property for business trips. Staff is very accommodating and professional.

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Business trip

By

June 07, 2017

Great customer service and very friedly and accommodating to all my needs! Rooms a spacious and the pool and spa were relaxing!

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Quite/good location

By

May 28, 2017

club

Nice quite hotel since it's away from the freeway
And has a lot of good food option close to this location

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Recent stay

By

May 24, 2017

club

Very clean and spacious room. Staff were very friendly. Lobby was inviting.

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Great value at a great location

By

May 21, 2017

Excellent location for our visit. Nice to have the onsite breakfast to make our travel efficient. Good breakfast choices. Rooms were very nice and comfortable.

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Great choice

By

May 14, 2017

I've stayed here several times when in the area for business. The room is clean and the beds are outstanding. Nice staff. Will return.

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Excellent customer service

By

May 10, 2017

Samuel from the front desk is a top notch professional. His customer service skills and knoweldge of the property was fantastic. He made my wife and I feel very welcome to the Holiday Inn Express.

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Quiet and Clean

By

May 08, 2017

club

Not a lot of outside noise and room was extra clean. Loved the stay!

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