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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1439 reviews
91%
Recommend This Property

Ratings Breakdown

1439reviews

  • 5 Stars
    868
  • 4 Stars
    378
  • 3 Stars
    120
  • 2 Stars
    42
  • 1 Stars
    31

Wonderful stay!

By

October 12, 2017

club

Our 6 night stay at this hotel was so great! We had a restful sleep every night, good breakfast, and this location can't be beat. We always felt safe and cared for. Joseph, at the front desk was so friendly and helpful, and such a joy to see each day. The rest of the staff was friendly and helpful, as well. We will recommend this hotel to friends and family!

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Good location

By

October 12, 2017

club

Helpful, polite employees! Great job there for the people who were working during our stay. The only thing I kind of hesistant to stay here again is the parking fee so costly! $58-59 per night despite of you staying in the hotel already. Also, the washroom’s cleanliness (bathtub, toilet) should be cleaner. Housekeeper cleaned the room when we were away however i guess it wasnt really cleaned just put some new towels and stuff. No big deal. The people who are working during breakfast are fantastic very hardworking!

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Quiet, great location

By

October 12, 2017

Clean, quiet rooms, great breakfast area and food. close to walking to pier 39 and fisherman's Warf.

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For a "tourist" hotel .... this one is GREAT!!

By

October 11, 2017

In one word:
Convenient
Quiet
Clean
Accommodating
Breakfast
Well-staffed

Even though it is not cheap, we would stay again.
Can't say enough about the friendly/helpful staff.
One the best "Expresses" we've ever stayed.

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Perfect location...great breakfast.

By

October 11, 2017

club

Hotel was perfect for 2 adults and two kids. Location was within a few steps of everything, shopping, food, and transportation. Breakfast was great anbd us included. Parking is right on the premises in a secure garage. Parking is expensive but it's expensive everywhere in San Francisco.

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Great location in San Francisco

By

October 10, 2017

platinumelite

We stayed at this hotel to attend a concert at Bimbos 365 Club. The club is a short walk away but so was a lot of restaurants and of course Fishermen's Wharf. The property is right next to another Holiday Inn which is a bit confusing, but we figured it out. The valet parking is very convenient and from what we saw around the area, is cheaper than other options. Bed was very comfortable and the breakfast was pretty good.

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Great location

By

October 10, 2017

We enjoyed our stay. It was a great locationclose to many attractions

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Location

By

October 09, 2017

platinumelite

Expensive for a 2.5 star. Location is good. I'll stay here again if no better choices.

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Enjoyed the Stay!!

By

October 08, 2017

club

As usual, enjoying the stay at Holiday Inn Express.

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San Francisco Holiday

By

October 05, 2017

Wow, We have enjoyed IHG hotels around the world, and this one scraped the bottom of the barrel. Most of the time we stay at the Holiday Inn Express for location. This HIE may have a great location, but the room size, paper thin walls, and valet parking prices completely out way the convenience. This hotel was barely better than the sleeping arrangements the local vagrants enjoy. Spend your money more wisely!

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very nice setting

By

October 03, 2017

club

enjoyed our stay and it was a great location for us

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This Hotel Has it All!!!!!!!

By

September 30, 2017

platinumelite

If you want to enjoy San Francisco and all the places to see this is the place to stay. We have stayed here for the past 20 years when coming to S.F. The staff is great, rooms and hotel very clean, and the free breakfast has all the selections you would ever want. No need to look anywhere else. For business, pleasure or just to relax this is where you want to stay!!!!!!

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