Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1417 reviews
91%
Recommend This Property

Ratings Breakdown

1417reviews

  • 5 Stars
    852
  • 4 Stars
    375
  • 3 Stars
    119
  • 2 Stars
    41
  • 1 Stars
    30

Great value/very clean

By

September 18, 2017

Service desk and concierge, Natasha (?) were very available and helpful. The room was clean and bed comfortable. Good location to walk to ferry, Fisherman's Wharf and Ghiradelli's.

Read More
Read Less

Good location in fisherman warf walking distance to piers and cable cars

By

September 18, 2017

club

Checked in hostess was rude and short. Just dealt with him at check inn. Afterwards everyone else was pleasant and helpful

Read More
Read Less

Staff, Guest Room, Breakfast

By

September 17, 2017

club

Our pre-check-in handled very nicely by front desk. They blocked a room wanted for us and held our luggage while room unavailable Made a good start to our 4 day vacation in San Francisco. Also they were able to answer many questions for us when concierge was busy. Concierge desk much help too.

Read More
Read Less

Comfortable bed

By

September 16, 2017

club

The bed was so comfortable I had to write the manufacturer because I wanted one just like it. The room was nice and clean and comfortable. If all hotels were like this, it would be nice. But they aren't. This far exceeded my expectations.

Read More
Read Less

Enjoyable stay

By

September 15, 2017

club

We Enjoyed our stay at this hotel a lot. will definitely use again.

Read More
Read Less

Fishermen warf

By

September 15, 2017

club

The bed was comfortable but the rest of the service was poor.

Read More
Read Less

Great hotel

By

September 15, 2017

club

My stay was perfect as usual. Front desk, housekeeping and breakfast staff were top notch. The room was maintained very well.
I love coming here and I always look forward to seeing the same warm and friendly staff.

Read More
Read Less

Clean room and comfortable bed

By

September 15, 2017

Enjoyed my stay here. The room was nice and clean. The staff was helpful.

Read More
Read Less

Great Service

By

September 13, 2017

club

When we arrived the AC in our room was not working, the staff immediately sent a technician to our room to work the issues. He could not fix it right away (it was 11:00 pm) but it was promptly fixed first thing in the morning. He gave us a complementary breakfast for the inconvenience at the sister Holiday Inn next door. They were awesome at promptly getting it fixed.

Read More
Read Less

無料朝食の内容

By

September 12, 2017

club

無料なのに卵料理がありました。
野菜が無かったのでそこだけ残念ですが、パンケーキ焼き器など見た事が無かったので楽しかったです。
飲み物も種類があり、特にエコに気を使っていたので、お皿なお盆がリサイクルだったのが良いですね。
ただ、ゴミ箱の仕分けの絵が判りづらいので、改善して欲しいです。どれがどこに入れていいのやら判らなかったです。

Read More
Read Less

Very convenient

By

September 09, 2017

club

This hotel is located near Pier 39 and transportation to everywhere. The room is clean and quiet. The breakfast is the best we have seen see in recent trips.

Read More
Read Less

ホテルの設備

By

September 09, 2017

club

家族での滞在のため冷蔵庫、電子レンジ付きが良かったのですが、これらが設置されていない部屋でした。急ぎ観光に出かける予定だったので、部屋変更のリクエストすることもなくそのまま過ごしました。Pier39で買ったクラムチャウダーを持ち帰ったのですが、少し冷めてしまったのが残念です。
これらが必要中田はチェックインの時フロントで確認を!

Read More
Read Less