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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 403 reviews
88%
Recommend This Property

Ratings Breakdown

403reviews

  • 5 Stars
    270
  • 4 Stars
    75
  • 3 Stars
    32
  • 2 Stars
    11
  • 1 Stars
    15

San Jose

By

2017 五月 22

club

Affordable business hotel just outside of downtown San Jose

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In need of a makeover

By

2017 五月 21

This hotel is in desperate need of a makeover. The rooms are extremely outdated. As a business traveler, I find it frustrating that the hotel charges to print items.

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Great!

By

2017 五月 21

Located close to major highways. Many restaurants to choose from. Awesome staff and clean rooms.

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Better than most

By

2017 五月 17

We are used to excellent stays at HIE motels, but this one in San Jose was exceptional. The desk clerk was so nice and accommodating. Very helpful helpful. We wondered we would hear airplanes flying overhead, but it was surprisingly quiet! Very comfortable bed and very easy access with outside entrance. The breakfast was standard but hot and fresh and the room was clean. We expected a mediocre experience because we didn't know the area and booked at the last minute. However, it was a wonderful stay and again, desk clerks were outstanding!

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Work and a game.

By

2017 五月 16

platinumelite

The internet connection (via Ethernet) was excellent. I was glad to upload my work in good time to make the San Jose Giants game (roughly 2 miles away)

The room had an overstuffed tissue box. Fixed easily but wastes tissue when you have to pull it out in clumps due to tightness.

The bed was new (according to a pamphlet on the nightstand) but wasn't very comfortable despite that. It's a standard bed but I'm used to that. Maybe I should've taken the room with the king. The safe in the room didn't work and the fridge was a bit loud to my liking.

Lastly, I was concerned about why there was no Bible in the room. I asked about wether this was policy or if it was stolen but didn't get an answer.

Overall not a bad stay, but for the money I expected better.

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Coast Road Trip

By

2017 五月 15

club

Excellent service, great staff and wonderful breakfast as we have come to expect from Holiday Inn Express.

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Better than expected.

By

2017 五月 15

club

I usually don't care for outside hotel rooms. This was better than expected.

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comfy bed great amenities

By

2017 五月 11

platinumelite

great breakfast choices, room was comfortable, loud industrial noises, but was able to relax for the most part.

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Nice experience

By

2017 五月 03

Convenient location. Very friendly front desk staff. Comfortable bed. Spacious room. This hotel is one of the best for leisure travelers. Worth the value.

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Buen lugar para ospedarse

By

2017 五月 03

Excelente lugar
Muy limpio y tranquilo.
Canales de tv.en español
Muy buen lugar

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HIE on the lower end

By

2017 五月 02

club

I love HIE. Stay in them frequently. The area of town that this one is in is not the best. Strange people walking down the street. My room was located on the first floor in the back by the dumpsters. Not the safest location. The rooms to the doors open to the outside. The breakfast area is very small and it was hard to get a table to sit at. Didn't use the pool but it was very small and every time we walked past it there were a large amount of flies and gnats everywhere. Other than those items it was a normal HIE.

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Very comfortable!

By

2017 五月 01

club

Nice clean room and very comfortable bed. Will stay again!

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