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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 415 reviews
90%
Recommend This Property

Ratings Breakdown

415reviews

  • 5 Stars
    276
  • 4 Stars
    83
  • 3 Stars
    24
  • 2 Stars
    12
  • 1 Stars
    20

would stay here again

By

April 27, 2017

club

The staff greeted us in a friendly manner. We were treated as if we were family or friends. The room exceeded our expectations. The beds and pillows were of a high quality and gave us a wonderful, restful sleep. We heard no noise from either outside in the hall or anywhere else. The bathroom was clean, the towels were again of a high quality and the shower gave us plenty of hot water. The TV had plenty of channels to chose from.

An employee who went above and beyond was Lexi. I hope that you give her this compliment and a commendation. She really deserved it.

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Disappointed

By

April 26, 2017

club

Disappointed in the guest room attendant who failed to clean our room, failed to replenish our bath towels, wash cloths and when we asked for clean Terry cloths she brought 2 instead of 3 for the number if guests in the room.

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Enjoyable stay for Medical appointments

By

April 24, 2017

club

I loved the friendly staff and large comfortable rooms. This was a very clean hotel that went out of their way to make sure we had an enjoyable stay. Very comfortable beds!

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refrigerator, non-fat milk, luggage cart

By

April 24, 2017

club

I was so pleased that there were options for milk at breakfast.. We love cereal and my three year old in addicted to milk. It was so nice to have both in addition to the other breakfast items like scrambled eggs, fruit, etc.

Also, the night before we had stayed in another hotel that did not have a refrigerator, parking, or luggage cart. These seemingly small things were all available. I was so thankful!

The staff was nice and accommodating,which again was appreciated as we got in at close to 1:00am and ended up needing to extend our stay the next day. Thank you for a nice visit!

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Customer Service

By

April 21, 2017

club

-customer service on the phone and hotel manager were very accommodating and helpful!
-front desk personnel were kind!
-room price was very affordable!
-rooms were clean and comfortable

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Great

By

April 21, 2017

platinumelite

Always a great place to stay. Great Value great breakfasts great people just great

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making reservation for hotel

By

April 20, 2017

I made a reservation on line and it was quite frustrating because I had a difficult time understanding the individual who was taking my reservation. It also took more time than I wanted. I will try and contact the hotel directly next time.

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front desk, very freindly and helpful

By

April 18, 2017

club

great hotel, very clean, would stay there again, internet worked great; front desk helpful with directions and recommendations of restaurant, restaurant very close, walking distance, and good restaurant

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Nice location near Salt Lake City

By

April 17, 2017

platinumelite

Sandy is a great location south of Salt Lake City. The staff are pleasant and its nice having the mall nearby. I also have enjoyed the Aquarium, Thanksgiving Point and many other attractions while staying in the area.

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great

By

April 16, 2017

Great friendly staff clean room good breakfast always a great place to stay.

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Not impressed

By

April 11, 2017

Room was not cleaned very good. There was good left in the fridge, the linens on the sofa bed was dirty. When we called down for clean linens they acted like we was putting them out by asking them to there job.

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7 wks of waste time

By

April 11, 2017

I would stay here again if they paid me to!!! The hotel staff was very lazy & rude!!! I thought about writing up about this stay for several wks. I felt that people should know!!! I hope they send someone to clean that place up!!!! It's in a prime location.

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