Rated 4.3 out of 5 by 383
Rated 5.0 out of 5.0 by UCSB Mom A gem in Santa Barbara
For the past several years we have found ourselves in Santa Barbara for a variety of reasons and it was recommended by family friends that we try out the Holiday Inn Express on Haley in the downtown area. We did so on our first trip and have never stayed anywhere else. It has been consistently less expensive---in a town know for pricey hotels---and is a real gem. Everything in downtown is walkable with several reliable places to grab a meal within a block or two. The valet parking makes staying here super convenient, the access to and from the freeway really easy. Nice after a long drive. The rooms are always clean and nicely appointed. The staff seems to really care. The included breakfast is minimal but nice to be able to get a cup of coffee or tea in the lobby. There can be a little noise in the hallways but we've never found it interrupted our sleep.All in all I will always recommend this nice little property.
June 15, 2016
Rated 5.0 out of 5.0 by Sirrom Recommendation for local dining
We were told of best places to eat. The hotel clerk gave us her personal business card and signed it, and said to give it to the restaurant manager. That restaurant then gave us a $9.00 discount from our dinner bill.
June 13, 2016
Rated 5.0 out of 5.0 by gobuffs7 HI Santa Barbara is awesome!!!
I've stayed 3 times at this hotel and it is always awesome. Great staff, big rooms, proximity to State Street, killer breakfast...everything is fantastic!
June 12, 2016
Rated 3.0 out of 5.0 by rafmour Not bad
There is no outdoor areas to rest, the building is congested in between two other buildings and only parking views
June 3, 2016
Rated 5.0 out of 5.0 by SA-SE Our first stay
This was our first experience at any Holiday Inn Express and we were very impressed with the friendly
May 25, 2016
Rated 4.0 out of 5.0 by d070613 Santa Barbara HI Express
May 24, 2016
Rated 4.0 out of 5.0 by AkLisa Reservation problem adjusted by helpful local desk clerk
I made the reservation on line, Nowhere did I perceive that it was non-refundable. When my plans changed so that I arrived a day later, the 800 number customer service desk wouldn't help me. She did however transfer me to the local hotel desk, who was able to change my reservation after I begged and pleaded.
So it was good that the local hotel desk clerk could help me, but it was bad 1) that the website didn't make it CLEAR I was renting at a non-refundable rate. And it was no special deal, it was full price, which is a LOT in my opinion. And it was bad 2) that the customer service number wouldn't help me.
The hotel itself was fine, with very comfortable beds. The bathroom was EXTREMELY well lit, shockingly so.
May 23, 2016
Rated 5.0 out of 5.0 by Nach27 great location and staff
Wonderful experience. The staff and grounds were excellent. Loved the rooms. Clean cozy little hotel.
May 23, 2016