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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 586 reviews
90%
Recommend This Property

Ratings Breakdown

586reviews

  • 5 Stars
    369
  • 4 Stars
    131
  • 3 Stars
    51
  • 2 Stars
    20
  • 1 Stars
    15

Excellent service and

By

July 19, 2017

club

After being on a two week road trip down Oregon and California coast and having stayed at a number of different hotels, we can say that the Holiday Inn in Santa Barbara was by far our favorite. The rooms are very spacious and even have a couch. The AC is nice and quiet and doesn't keep you up all night. Pillows and other bedding were super comfortable. We loved the decor of the inside brick walls and the fact that the lights are on a timer. Very nice!

The staff was excellent. Efficient and very helpful with dinner recommendations and directions. They greeted us every time we passed by the desk which made us feel very welcome.

We also loved the fact that there was 24-hour coffee including our beloved hazelnut creamer.

Overall, it could not have been a more comfortable stay.

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santa barbara

By

July 18, 2017

club

This hotel was very nice to stay in an is located right near state street.

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Proximity

By

July 18, 2017

It's in the center of the pier and all the local bars and restraints. If you're willing to walk everywhere, it's an awesome spot!

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Our Visit

By

July 17, 2017

club

This historic hotel, centrally located, is kept well and neat. Discount coupons were offered by the hotel staff for favorite restaurants

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Clean room, and comfortable stay.

By

July 17, 2017

platinumelite

Very good service. Enjoyed the breakfast, very relaxing and convenient to the beach and downtown State street.

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Horrible experience

By

July 17, 2017

Dirty rooms, horrible beds, room smells. Poor upkeep. Overall a terrible experience.

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Very good

By

July 13, 2017

platinumelite

It's really great I like the service and the breakfast was really good overall the hotel was really nice and convenient for just a walk to everything

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Wonderful Stay

By

July 12, 2017

platinumelite

This is a unique Holiday Inn Express in an old Santa Barbara building with modern amenities. We really enjoyed the stay. Santa Barbara is a beautiful city.

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Clean, Attractive, Comfortable

By

July 12, 2017

club

I was very favorably impressed with the attentive Front Desk staff, the size and cleanliness of my room, and the very comfortable bed and pillows. This is an attractive hotel with characteristic Santa Barbara decorating touches such as tiled stairs, a lobby fountain, and a nice balcony lounging area. It is reasonably priced and exceeded my expectations for a chain hotel.

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Comfortable bed

By

July 10, 2017

club

New beds are really comfortable. I slept really well. The old hotel is modernized and charming at the same time.

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stay

By

July 10, 2017

Santa Barbara is a very nice property. The property is kept up and clean. The staff were friendly and efficient, making sure we were comfortable and happy.

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Pay a bit more and stay some where else

By

July 10, 2017

club

The hotel does not feel like a hotel but a random inn...

.Poor Quality Breakfast Served

. Rooms one the first floor have noise issues

. Rooms on the first floor next to the laundry room

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