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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 845 reviews
86%
Recommend This Property

Ratings Breakdown

845reviews

  • 5 Stars
    482
  • 4 Stars
    209
  • 3 Stars
    70
  • 2 Stars
    48
  • 1 Stars
    36

Convenient

By

July 18, 2017

platinumelite

The hotel provides a shuttle bus 24 hours a day to and from the airport. This worked well for us since our plane landed at 3am. The shuttle arrived promptly and check-in was quick and efficient. The room is simple, comfortable, and clean. I would recommend this to anyone who needs a short stay at a good price.

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Excellent staff

By

July 18, 2017

platinumelite

Great friendly staff very accomadating nice hotel great location love the shuttle to and from the airport great breakfast nice rooms friendly staff

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Clean rooms and friendly staff.

By

July 17, 2017

We enjoyed our stay at this hotel. The airport shuttle service, the front desk staff, and the comfortable rooms all made our stay very enjoyable.

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Saugus Holiday Inn Express

By

July 17, 2017

Despite a poor location the staff and service were excelent.

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Friendly Service

By

July 14, 2017

club

Very satisfied with overall stay. Staff was friendly and helpful. Only complaint is the breakfast. The egg omelette were not good at all.

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Nice Hotel and convenient

By

July 10, 2017

club

Very nice breakfast area. The rooms were clean and spacious. Very convenient to get to the Boston airport in less then 30 minutes.

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good hotel but far from airport

By

July 10, 2017

platinumelite

20 minute drive to airport. Breakfast was nothing special and challenging if you are on a diet. I found hard boiled eggs, yogurt and a banana. I would love to see some good home made oatmeal with choices of fixings, better fruit, and café latté or cappuccino available.

Service and room was good.

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Great value

By

July 07, 2017

club

From check in to check out... Friendly staff, clean and comfortable rooms.

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Boston

By

July 06, 2017

club

Perfect for short stop
We were just passing through but had a chance to see a lithe of the city

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Hotel

By

July 05, 2017

Hotel need to be updated.
Shower tub clogged.
Carpet and beds are in bad shape.
Too pricey for the location and property.
The only good thing was the shuttle to/from the airport.

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much needed rest

By

July 04, 2017

club

I enjoyed my stay because I was picked up, checked in and in the bed in less than an hour from the time I arrived at the airport.

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Holiday inn Saugus

By

July 03, 2017

platinumelite

Good hotel for Logan airport. Transportation included to and from airport!

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