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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 686 reviews
97%
Recommend This Property

Ratings Breakdown

686reviews

  • 5 Stars
    521
  • 4 Stars
    133
  • 3 Stars
    20
  • 2 Stars
    7
  • 1 Stars
    5

Great staff, comfortable rooms

By

July 27, 2017

club

I continue to comeback to this location because of the great staff! I am always greeted with a smile, staff are always friendly and helpful! Rooms are always clean and very comfortable! Best place to stay for sure!

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Awesome hotel

By

July 26, 2017

club

Room was very clean. Pool great for the kids as was breakfast. Beds were great and we slept fantastic. Great helpful staff

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Business Trip

By

July 22, 2017

The hotel, staff and room were excellent. Breakfast was great and the room was very quiet and comfortable. There is no restaurant on site but several good restaurants are within a 5min walk. Recommend this Holiday Inn when staying in Sault Ste Marie.

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July 2017

By

July 19, 2017

club

great location, friendly and helpful staff, very tidy

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no hotwater

By

July 14, 2017

I found the staff and services to be great, the only problem was there was no hot water in the night or the next morning! I don't know if this was a one off owing to technical problems. I didn't report the problem in the night bec I thought by morning the issue would be resolved and by that time it was too late I had to get to my meeting.

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Nice Clean Hotel

By

July 13, 2017

platinumelite

Hotel staff were friendly, courteous and helpful.
Room and washroom was updated and modern.

My only negative is the availability of power outlets, there were no outlets available on or next to the nightstands. As a CPAP user and having my phone next to me and charging was a challenge, luckily I had an extension cable in my car.
This is definitely and area for improvement.

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Comfortable and clean place to stay

By

July 13, 2017

club

We were here for the train ride and have spent 2 nights. We took three room. Staff have exceeded my expectations. Very clean hotel with good breakfast. Convenient location for the train ride as it is just at walking distance. Overall I would suggest this place and can give it five stars for the stay.

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Convenient location

By

July 13, 2017

club

Our stay met our expectations of the Holiday Inn Express experience and the location was perfect.

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Very clean

By

July 13, 2017

club

Staff was very friendly and helpful. Pool and hot tub were perfect size for our 4 children ages 1 to 9.

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front desk

By

July 10, 2017

front desk staff was very friendly and helpful Answered all our questions and arranged a taxi for us.

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Good

By

July 09, 2017

Nice Hotel, good breakfast. The location in the city is a bit run down but there are some good restaurants in the area.

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wonderful hotel

By

July 08, 2017

wonderful hotel experience, exceptional breakfast choices, polite staff, unbeatable rates

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