Rated 3.9 out of 5 by 457
Rated 5.0 out of 5.0 by Hilaryp Absolutely enjoyed our stay!!
Me and my mom really enjoyed our stay here the rooms and hotel were very well kept up and nice the beds were super comfy and the staff was super nice especially Vanesa and Yolanda we will definitely stay here next time we're in town!!
June 18, 2016
Rated 2.0 out of 5.0 by DrDad Good room, good location, poor service, propped doors
I am a Spire Elite member. When I stay at an IHG property, that is always acknowledged almost immediately--but not at this property. When I completed the check-in process, I mentioned that I was a Spire Elite member. She replied, "I have a little baggie thing for you." I would tell you her name but she was not wearing a name tag (asian young lady).
Our room was clean and comfortable and we got a good night's rest. I went downstairs to get something out of the car and decided to take the steps instead of the elevator for the exercise value. I noticed all of the fire doors propped open. There was no smell or wet paint so I am puzzled as to why fire doors to the stairwells would be propped open during our entire stay.
When we returned to the property after our first day of touring Savannah (around 6:00 PM), I noticed that no housekeeping staff had visited our room during that day (we were gone from 8:10 AM - 6:00 PM). We had left used towels, and washcloths on the floor in the bathroom in a neat stack for change-out as we do anytime we stay at an IHG property. Bed was still unmade and bathroom lavatory area had not been cleaned. I gathered my stack of towels and went down to the front desk. I explained to Clarissa (black young lady) that no housekeeper had visited our room during the day. Her reply was "Oh." I asked if I could get the towels and washcloths changed out and counted out what I had. She said nothing but immediately went to the back room and brought me replacements for everything I gave her. She said nothing else. I was shocked at her level of disinterest and returned to my room.
I recommend some retraining take place with regard to greeting IHG Spire Elite members and how to handle matters involving housekeeping.
June 17, 2016
Rated 2.0 out of 5.0 by SantaClause76 Mold in bathroom, no trash can and outlets upside down
Staff and breakfast were wonderful. General grounds and facilities well kept but my room had mold.
June 15, 2016
Rated 5.0 out of 5.0 by Biffle Wonderful
Very peaceful I would recommend this location for anyone who needs a little break.
June 13, 2016
Rated 1.0 out of 5.0 by katzenklo poor service
We spend 2 days as a family at this hotel. I asked for a check in 30 min early because we have been traveling by car on vacation, I also asked for a room close to the pool. Check in was denied early when we got there and we ended up on the 3rd floor. I would not recommend this hotel for any family vacation. However I believe it will be ok for business stay
June 12, 2016
Rated 4.0 out of 5.0 by shaykins Decent Stay
The room was very clean but the view was not so great. The air conditioner ran all night and it was really loud so I didn't get the best sleep during my 1 night stay.
June 7, 2016
Rated 5.0 out of 5.0 by travlUSA Savannah GA
I was looking for a hotel on the outskirts of the busy downtown with a better rate. This location suit our needs perfect. The ten mile drive into the tourist /river district was easily navigated and gave us a better idea of the local area. Unless you are looking for more night life, this location is right off the highway.
June 2, 2016
Rated 5.0 out of 5.0 by dleem Always has comfortable beds and great service
Excellent staff, very clean hotel! The quality of service you get for the price cannot be beat! I always stay at Holiday Inns!
June 1, 2016