Rated 4.7 out of 5 by 913
Rated 5.0 out of 5.0 by LScoro Great Experience
Thoroughly enjoyed our stay at this Holiday Inn Express. Location is fantastic, concierge service is terrific, and can honestly say that every staff person from front desk to room / housekeeping was friendly and willing to go out of their way to help.
April 26, 2015
Rated 4.0 out of 5.0 by JW58 Savannah Trip
I have stayed at this facility many times. This trip, the bar area was under reconstruction. Beverages were available but the bar area wasn't.
My vehicle was damaged wile the parking staff was parking it but the staff handled the accident quickly. We are working through the insurance carrier for the hotel.
April 25, 2015
Rated 3.0 out of 5.0 by NeilBSweet Could be better
Most of my experiences with Holiday are unremarkable - just the way I like them. Unfortunately, this stay was remarkable, and here are the remarks:
The wait was far too long to get valet service...in or out. They need more folks working valet for what they are charging.
One of the elevators was not working properly while I was there, so I needed to walk the stairs (which I don't mind).
The front desk clerk told me that I could park on the street overnight for free, but failed to mention the street sweepers coming by and writing tickets...I should have paid more attention to the signs, but now the City of Savannah has my vehicle in its database.
Upon checkout, the girl at the front desk was not able to provide a detailed bill because the room was being paid for by my company. That is stupid; I want to make sure that the charges are correct because if there are movies or something on the bill that is not supposed to be there, then my company will automatically charge me for them. The system is wrong or she just didn't want to provide it - either way, she was willing to hand me a blank piece of paper...literally, she handed me a blank piece of paper.
April 21, 2015