Rated 4.4 out of 5 by 257
Rated 2.0 out of 5.0 by Verified Reviewer Decent Room, poor service
Long story short, This was an overnight stay on a long trip around the New England area with myself, my wife, my mother-in-law, my mother, as well as my 4 and 1 year old. The 4 and 1 year old will not sleep in hotel beds, they sleep in a tent we set up when we arrive. When searching for rooms to stay on our trip, instead of searching for large overpriced rooms for 6 people (which limits our searching areas), we carefully chose a 4 person room that would fit the tent (I spent countless hours researching for the sake of the family as well as the hotel). We stayed in a total of 4 hotels all across the NE area and this was the only one who "up" charged us because of the boys. They stated we should have searched for a 6 person room because of the kids. The 4 adults slept in the beds, the boys slept in tents we provided and we also made sure the room was cleaned up and organized before we left. I'm not saying we are (fully) in the right here, but it's a 4 and 1 year old...give me a break. I'll take my business to another hotel chain, one that has and did accommodate my needs.
May 25, 2016
Rated 2.0 out of 5.0 by earls7304 Value was just not there.
Nice hotel but with the smell and construction the value was way out of wack.
May 23, 2016
Rated 5.0 out of 5.0 by irish21 High end hotel in great location
High end hotel in great location. Comfortable, clean, easy to relax in. Great cable and internet service. The breakfast bar was excellent.
May 5, 2016
Rated 1.0 out of 5.0 by dragongear Last time here
This hotel is not worth the money will not stay here again.
April 30, 2016
Rated 5.0 out of 5.0 by momfromMA Heating and Cooling
The room thermostat was set at 77, which was too warm for me and I had difficulty getting the room a little cooler to better sleep.
April 26, 2016
Rated 4.0 out of 5.0 by vctveron Clean room
Upgraded room was nice and clean. Hotel staff was caring and helpful. A little noise can be heard from outside
April 19, 2016
Rated 5.0 out of 5.0 by kia1959 Great Service
Excellent staff, great service!! I recommend this facility. The people are very helpful and courteous.
April 14, 2016
Rated 5.0 out of 5.0 by SEA69 Great service
Needed an extra blanket at 11:00 pm and called front desk... Was at our room door in under 3 minutes... Wow!! Breakfast was delish! Well done Holiday Inn.... Bravo!
April 12, 2016