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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

3.9

based on 734 reviews
78%
Recommend This Property

Ratings Breakdown

734reviews

  • 5 Stars
    301
  • 4 Stars
    228
  • 3 Stars
    104
  • 2 Stars
    59
  • 1 Stars
    42

Pretty average but clean

By

March 25, 2017

club

They recently got new mattress, how do I know? All the old ones were sitting next to the dump in the parking lot. My stay was average, the room is average but there is a microwave! Which is a plus because I always have Leftovers and I hate wasting food.
Breakfast was good, very good presentation, a lot of super yellow bananas not ugly brown bananas, very juicy oranges. I like the house blend coffee, it tastes really good. There was a lot of variety for breakfast though I was not a fan of the eggs.
I stayed here for business and was not given my ihg points. Very disappointing.

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Reward Night

By

March 25, 2017

club

Booked a night in Monterey Bay to use some rewards points that were set to expire. The Hotel is convenient to Hwy 1, restaurants and area attractions. Staff was friendly on check-in and check out. Room overlooked the back of the Breakfast room, so it was convenient for breakfast the next morning. Breakfast room was big with plenty of seating and a decent selection to choose from. The seating, both chairs and bench seating, was a little bit low or you seemed to sink in or the tables seemed a little high. The hotel had exterior corridors, so it was somewhat noisy as the immediate neighbor spent some time outside their room talking on the phone. The noise from the street out front and the nearby freeway was a little loud. I would have preferred a room on the backside, overlooking the lake behind the Hotel, and it may have been a little quieter. I would have thought it to be a good deal if as a rewards reward our room was on the backside, but the cash we had to supplement the rewards point in was minimal, so it was a decent value. The one complaint the wife had was that the room only had a shower and not a bathtub.

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Amazing, great service.

By

March 23, 2017

club

Overall great hotel to visit towns close by. We just loved the beds and we were greeted with respect, kindly and professionally.

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My wife and I loved the shower massage

By

March 23, 2017

club

Over all really nice hotel. Try not to get stuck in the rear of the hotel or the wildlife will remind you all night.

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Good stay

By

March 22, 2017

club

Good location, can walk to the beach in a few minutes, jump right on the main street or freeway. No issues with the room and slept well...

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Comfortable bed and great service.

By

March 21, 2017

club

Comfortable, conveniently located, great amenities!

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monterey stay

By

March 21, 2017

Front desk manager was extremely helpful and friendly. We enjoyed our stay. We had a very nice room and the breakfast was very nice. Good location in Monterey.

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Comfortable and clean

By

March 16, 2017

This hotel lived up to my expectations of Holiday Inn Express. Glad we stayed there. Close to everything!

Posted byHotelStaff
March 16, 2017
We're thrilled to receive your high praises! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and found us comfortable and clean.. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, David Holmes General Manager
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Close to Monterey

By

March 16, 2017

platinumelite

The proximity to Monterey and affordable price make this an attractive hotel choice. The rooms are clean, the mattresses and pillows comfortable and the breakfast room clean and the food was the usual fare at Holiday Inn, which I find to be just fine. The only thing to take note of is the traffic noise can be quite loud, perhaps that is only because I stayed there on a Friday evening but I cannot be certain.

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great service/great location

By

March 09, 2017

great staff, great location, close to cannery row, wouldve liked a king room

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Perfectly Simple and Clean

By

March 08, 2017

club

Awesome hotel simple and clean, great staff, free breakfast. Terrific location easy to get to and to get to places in the area.

Posted byHotelStaff
March 08, 2017
Thank you for taking the time to leave your review. It' so good to hear that you were satisfied and had all your needs met. I appreciate your comments towards the staff and will be happy to share your kind words. We all hope to see you back here in the future.
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Great for a quick getaway.

By

March 03, 2017

platinumelite

Perfect. The room. The location. The staff. The service. The area.

Posted byHotelStaff
March 03, 2017
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
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