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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 960 reviews
88%
Recommend This Property

Ratings Breakdown

960reviews

  • 5 Stars
    505
  • 4 Stars
    291
  • 3 Stars
    90
  • 2 Stars
    45
  • 1 Stars
    29

Light reveals all

By

July 26, 2017

As soon as we cracked door the room smelled damp, we were tired and the associate at the front desk noted it was the last room.
Now I know why...

It's amazing what you see during the day time that you don't see at night.
Upon waking up the next day, we found the following:

- dead roach on the carpet
- spot on comforter
- bruised fruit at the complimentary breakfast

There was no lotion, but I had two conditioners...

Amen for the powers that be taking a little something ($50) off of the bill!!!
Helps to be a Platinum member.

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Great stay and nicely located

By

July 24, 2017

club

Clean, comfortable room. Easy walking distance to downtown and convenient location to get to cruise piers. Friendly staff, extremely helpful!

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Comfortable bed, great service, excellent location

By

July 24, 2017

platinumelite

We enjoyed our 3 day stay in Seattle and the HI Seattle-city Center property was a big part of it.

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服务周到,设施完备

By

July 23, 2017

club

前台check-in, check-out非常礼貌热情,很有效率。
配备有游泳池,非常好。
早餐内容非常丰富。可惜我的中国胃不太适应洋早餐。

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Express

By

July 23, 2017

Staff was great. Hotel was not anything special for the price.

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Hotel Stay not good

By

July 21, 2017

club

not a good experience. Pool was dirty. Door to pool didn't open. Room dirty. Sticky brown spill on walls. Tub didn't drain. Toilet didn't flush properly.

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Central location

By

July 19, 2017

club

Close to the space needle and the music museum. Lots of restaurants around and pikes market was only a 20 min walk away. We took the clipper to Victoria and that was only a few blocks away. We had no car so we choose someplace centrally located. This was the perfect spot!

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Decent hotel

By

July 19, 2017

club

A very convenient location to visit downtown Seattle. Rooms are okay, but halls could be cleaned more often. Friendly staff. The breakfast is okay, but is nice to have something to grab out the door in the morning.

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Pre-cruise stay

By

July 18, 2017

platinumelite

Good location and quality expected of Holiday Inn Express

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Average stay but overpriced

By

July 18, 2017

Stay was average with all facilities including room, internet, fitness center, breakfast etc average to poor. However, the location is very convenient and for the right price it would be a suitable place to stay for 2-3 nights.

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Day trip to Seattle

By

July 16, 2017

club

Awesome staff, clean rooms, great location, fair price for location and did I say AWESOME staff?

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Good location

By

July 15, 2017

platinumelite

You pay for the location but hard to beat a couple of blocks from the Space Needle. Had a view of the needle from the room which was great. Staff very friendly. Room was a little dated and felt a little old, especially the smell which was a little musty. The room was very clean though.

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