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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 295 reviews
88%
Recommend This Property

Ratings Breakdown

295reviews

  • 5 Stars
    205
  • 4 Stars
    45
  • 3 Stars
    24
  • 2 Stars
    9
  • 1 Stars
    12

Friendly, Helpful Staff

By

June 22, 2017

The staff was so welcoming and helped me to get settled in quickly after a long day of travel!

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Dissatisfied Guest

By

June 18, 2017

platinumelite

This room should have been properly cleaned and disinfected after each use. This process should include all aspects of the room.
When approached, the Front Office Manager admitted "I had not thought about the sofa needing to be cleaned. I will meet with my cleaning staff for retraining purposes."
In my opinion, the cleaning staff was clearly able to see the many stains. I'm not a professional cleaner but common sense should prevail in everyday situations.

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Greeter

By

June 17, 2017

club

The greeter at the counter without promoting found my membership number and applied the appropriate discount.

Wow...

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okay stay, nothing fantastic

By

June 16, 2017

club

This was a stay in an average hotel. Needs some work.

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Great hotel! Highly recommend!

By

June 13, 2017

club

Best hotel we stayed at from Phoenix to Boston. Good, comfortable beds, roomy area, clean with good bathrooms.

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A winner

By

June 09, 2017

club

Very nice staff...Rebecca on the desk at night was very helpful as was the young woman with the short spiky hair in the dining room in the morning. Everyone was so friendly and made the experience nice.

Breakfast was excellent...REAL food and not just carbs and sugar. Coffee was good too.

Bed could have been more comfortable, and the AC could have been a LOT better than it was, but the room was overall very nice and clean.

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not as well kept up as other holiday Inn express hotels

By

June 08, 2017

club

I traveled across 5 states, stayed at 4 or 5 holiday Inn express. This was the least nice of all of them. It was fine, but not the quality of the others

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Great plac to stay

By

June 06, 2017

club

Room was clean and cofortable. Hotel seemed to be well maintained and front desk staff were kind and helpful. Would stay again.

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Family travel

By

June 06, 2017

club

Wait staff were friendly, however the appliences in the room did not all work

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Great service

By

June 01, 2017

club

Did have problem with heater/AC unit fan. Finally shut it down. Do not like to have running continually.

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Comfortable bed

By

May 30, 2017

The comfortable bed was the only good thing about this stay !

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3 day stay

By

May 21, 2017

club

Nice hotel. Clean and comfortable. Good breakfast. Front desk staff were professional, but not friendly.

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