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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
73%
Recommend This Property

Overall Experience

3.9

based on 714 reviews
73%
Recommend This Property

Ratings Breakdown

714reviews

  • 5 Stars
    244
  • 4 Stars
    278
  • 3 Stars
    112
  • 2 Stars
    47
  • 1 Stars
    33

服务一级棒

By

January 23, 2017

club

感觉很贴心,,
服务员态度很好
网络速度也非常好
下次还会来
。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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闹中取静

By

January 20, 2017

闹市区中的苏州河边,比较清净,只有门前河边一条路,车很少,离地铁也不远。性价比还不错。
闹市区中的苏州河边,比较清净,只有门前河边一条路,车很少,离地铁也不远。性价比还不错。

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前台服务亲切热情,宾至如归

By

January 20, 2017

前台服务亲切热情,宾至如归。主动提供欢迎饮料劵,客房舒服,安静。适合商务出差。酒店位置也不错,在苏州河沿岸,出行还是可以,门口等待的出租车较多。酒店虽然较老,但维护较为得当,整体感觉还可以。这个快捷酒店算是快捷里面较好的酒店,价格也是很亲民。

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整体不错

By

January 17, 2017

整体还整体还行吧,就是装修有点年头了行吧,就是装修有点年头了
整体还行吧,就是装修有点年头了
整体还行吧,就是装修有点年头了
整体还行吧,就是装修有点年头了

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性价比高

By

January 17, 2017

这家住过第二次了,前台操作略微不熟练,经提醒才识别了会员,升级了湖景房,早餐品种一般吧,口味还不错,环境不错,下次还会选

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房间舒适

By

January 16, 2017

床垫选择了进口品牌

浴室洁净、卫生

水流稳定、但容易喷溅到周围

硬件设施相对陈旧,有待改善

早餐品质与集团内其它HIX具有明显差距

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床铺舒适,服务一流。

By

January 16, 2017

club

床鋪以及枕頭都很舒適,就是餐廳的服務還有改進的空間,
包括菜色的多樣化, 和餐廳服務人員的素質可以再加強

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差距~~!

By

January 14, 2017

住光复西路的智选假日有多少次我都已经不记得,Galina让预定房间相当便利!环境优良是我每次到上海的首选!但是今天发生的让我不得不说的不悦!朋友晚上十一点到酒店,停车时没有注意,停到了充电桩的车位上去!这点我很抱歉!因为朋友开车一两百公里,到酒店又特别晚,没有注意地上的字的内容,而且旁边两辆停的也是普通车辆(我就不明白为什么特殊车位不用雪糕桶这种简便的东西拦阻?一般车主的素质还是可以的,看到雪糕桶就不会停的!)我们固然有不对的地方!非常抱歉!
但是~但是第二天8点退房准备开车走的时候发现两辆电动车把三个车位的三辆车都挡住,我有相片为证!我们第一时间找了前台,前台联络停车场的保安??保安见到我们不但没有帮助我们考虑如何移车,而是态度恶劣的责问训斥我们为什么停放到充电桩车位?对于这样的态度我很难接受,后续他是否有联络充电桩所管理的租车公司还是什么的我并不清楚!!因为要赶10点半的航班,我们又再次到前台沟通,客房部的赵经理在得知情况后积极的联系和对应,特别是在室外等待和同租车公司沟通都是很积极很正面的,还有安保部经理也一起帮助我们解决问题!这里非常的感谢!
同样是智选假日的员工,但是让客人的感受为什么区别这么大?那名保安有什么资格训斥客户?反过来除了那写在地上的标示和黑夜中那小小的提示牌,雪糕桶等等众多的解决办法为什么没有想到?自身都没有做好凭什么来训斥客户?!
还好有赵经理这样的好人!没有让客户心寒!
个人感觉大部分的员工都是非常好的,极少数个别的人员真应该强化服务意识!

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双床房每个床太小了

By

January 14, 2017

入住没大床,住了双床房,床小的我一直怕掉下来。空调不知道怎么调,电话请前台叫什教,前台说派人来调,然后就没有然后了,冻了一晚上。房间整晚嗡嗡作响,找不到源头。

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shanghai holidayinn express putuo

By

January 13, 2017

The hotel is very quite but food is not very good.

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前台服務極佳

By

January 11, 2017

IHG會員的禮遇之外,前台主動追蹤的士車況,讓我及時趕上飛機,除了住宿體驗外,前台的用心,讓我感覺十分放心。

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氛围轻松

By

January 11, 2017

club

住宿环境很好,安静,适合居住。其次,前台接待人员亲切,能及时解决问题。早餐干净,咖啡浓醇,就是菜品太单一。希望可以增加品种。

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