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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1419 reviews
86%
Recommend This Property

Ratings Breakdown

1419reviews

  • 5 Stars
    662
  • 4 Stars
    483
  • 3 Stars
    170
  • 2 Stars
    45
  • 1 Stars
    59

交通方便,设施齐全,服务热情,十分滿意

By

February 20, 2017

club

交通方便,酒店附近有汽车站,地铁站等出行办亊十分便利.
酒店房间宽敝,基本设施齐全,使用方便,休息舒服.
服务热情,楼道遇见服务员,都会衡笑相迎,主动问好.
早餐食品多样,开放时间适合各种人员就餐.
总体感觉,住该酒店十分滿意,今后还会住,也会介绍朋友来住.

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冷蔵庫

By

February 19, 2017

部屋に冷蔵庫設置されていればさらに良かった。滞在時だけでも部屋に冷蔵庫を設置して欲しい。それ以外に不満な点はありませんでした。

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床铺舒服

By

February 19, 2017

club

酒店地理位置不错,位于上海火车站北广场,附近饮食主要为快餐,酒店有很多外国住客,早餐免费,高峰时间人满为患,由于厨房是开放性的,煎蛋等的油烟味散步整个酒店

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Good stay but billing issues have not be resolved.

By

February 13, 2017

club

It is weird that my total stay was missing and the customer service didn't find the record when I wrote email to request the points.

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櫃檯服務員的服務良好

By

February 12, 2017

club

客房牆壁邊的地毯,潮濕感很重,對於入住的感覺很不好。

同一房間,是否可分成享用早餐與不享用早餐,二種價位?

有時住酒店,只想好好的睡到自然醒,卻往往錯過吃早餐時間。
chick out時間,已是中午,建議加入客人可自選:提供早餐或午餐,二種選擇

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Zhabei

By

February 11, 2017

club

alles in Ordnung. Nur bei Bezahlung der Rechnung hat es Probleme aufgetreten. Hoffentlich ist es alles in Ordnung.

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服务好,客房居住舒适

By

February 08, 2017

club

酒店价格很实惠,入住和退房效率很高,会员会有欢迎饮料,感觉也很温馨。

客房总体不错,唯一不满意的在于靠近上海站的一侧火车较为密集,即使在18楼关上窗户仍然能听到噪音,好在夜里车少,总体对睡眠影响不大,但仍建议改进窗户的隔音效果。

早餐总体尚可,主要的不足在于提供的食物种类相对有限,但考虑到实惠的房价包含了早餐,仍然是可以接受的。

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房间够大,网络通畅,交通便捷。

By

February 08, 2017

假日集团的老用户,喜欢标准化的服务,自助早餐选择多样,房间够大,网络通畅,交通便捷。缺点是盥洗室下水道要整改,有串味。总体不错,可以推荐!

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性价比高

By

February 07, 2017

platinumelite

挺好的,性价比高,服务周到,安全。就是客房的被子冬天的时候有点薄,如果房间有一床厚点的被子就更好了。挺好的,性价比高,服务周到,安全。

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服务态度好

By

February 06, 2017

club

服务人员态度好,宾至如归;
房间和公共区域较为整洁;
早餐种类丰富,食材新鲜;
但洗衣设施不足,有些许不便;
总体较为满意。

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床铺舒适,服务不行

By

February 06, 2017

餐饮部的员工服务非常烂,餐厅缺少碗让他们帮忙拿一个,我催促了2次,依然没有拿过来,最后还是愤怒的走了,让我对IHG满分的印象差了好多

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房间有异味

By

February 05, 2017

club

入住房间1703有很浓烈的异味,开了拍风和除湿都未能改善,希望酒店注意这问题。早餐有点混乱,其他都可以。

Posted byHotelStaff
February 06, 2017
尊敬的apple_ding您好,感谢您选择入住上海北方智选假日酒店。很抱歉酒店的卫生与早餐环境没能为您带来满意的体验。今后我们将加强员工的管理和客房清洁的力度,提高酒店的卫生标准,力求为宾客带来更为洁净清爽的客房环境。酒店中西式结合的智选丰盛早餐,作为品牌特色之一,源自我们厨师团队精心的制作,品种丰富,且注重营养的均衡搭配,大家怎么舍得错过。关于您提到的就餐人多的问题我们也会去加强对餐厅的秩序管理,帮助大家有条不紊地用餐。希望我们的用心服务能弥补您心中些许遗憾。期待您的再次惠顾。祝您新年快乐,梦想成真。 智选假日宾客关怀团队
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