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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 758 reviews
91%
Recommend This Property

Ratings Breakdown

758reviews

  • 5 Stars
    521
  • 4 Stars
    145
  • 3 Stars
    42
  • 2 Stars
    30
  • 1 Stars
    20

Conference Stay

By

November 11, 2019

club

Good location to Childrens Hospital with very little traffic and ability to do some shopping in area.

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Night staff

By

November 10, 2019

The night staff that checked us in could not tell us if we would get the same room for our second consecutive night so she told us to take all of our belongings with us in the morning. The morning staff member did in fact keep us in same room. Second night we went to lobby to play cards and went to get a hot chocolate mix from the complimentary coffee and hot water section and they were out. We asked the night clerk, same as the one who checked us in, if we could have a hot chocolate mix and she flat out stated “no”! The following morning I asked the breakfast staff and she immediately got me one!

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Close to wedding location

By

November 06, 2019

platinumelite

Staff was very friendly and attentive. Stay was stress free. Thanks for everything!

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Great hotel.

By

November 06, 2019

I would recommend this hotel to anyone staying in the Cincinnati area.

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Perfect sleep in an awesome hotel

By

November 04, 2019

club

Pretty good hotel. Best bang for your buck around the area. Beds are really comfy and a pretty quiet area! Really enjoyed my stay. The young Front staff girl was pretty informative as well. Thank you!

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Great service

By

October 29, 2019

club

Great job grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrreeeeeeeeeeeaaaaaaaaaaaattttttttttttttt

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Desayuno y restaurante.

By

October 29, 2019

Muy austero el desayuno. Sé que es un HI Express, pero no estaría mal un desayuno más completo o incluso un restaurante. Gracias.

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Exceptional service

By

October 28, 2019

Friendly staff, comfortable beds, good breakfast. Free parking, easy access to the property and very clean property.

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Great Staff

By

October 27, 2019

The staff are friendly, caring, and helpful.
Breakfast is usually ready earlier than scheduled

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nice place to stay in the area

By

October 24, 2019

platinumelite

easy to find, close to many stores and places to eat, rooms and hallways are clean and smell great, comfortable beds and great towels

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Good Value

By

October 24, 2019

club

Clean, comfortable rooms, pleasant staff. This hotel served our needs well while we were in town to visit our son and his family

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VERY Loud Hotel

By

October 23, 2019

club

This hotel is VERY loud. There were people partying out front of the hotel and in the rooms during the day and night, and large groups of school kids staying at the hotel, running through the hallways at all hours. There is next to no soundproofing, so you can hear every step above you. I had to sleep with earplugs, and even then I was woken up by the noise. I would recommend considering staying somewhere else.

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