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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 1535 reviews
83%
Recommend This Property

Ratings Breakdown

1535reviews

  • 5 Stars
    581
  • 4 Stars
    671
  • 3 Stars
    175
  • 2 Stars
    58
  • 1 Stars
    50

酒店早餐餐廳服務較差的原因

By

July 20, 2017

platinumelite

早餐時間剛結束員工就關掉電燈以及關掉電視趕客戶離開,這是在其他假日酒店未曾看到過的景象,影響酒店的品牌形象,通常都會只先收拾預先準備好的熟食,客戶用完盤中的早餐自然會離開,因此另人感覺羅湖智選假日酒店的早餐餐廳服務未達應有的水準.....

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符合期望

By

July 20, 2017

club

相比其他住过的假日略小,但是干净程度不错,餐厅主食种类可以增加一些,餐厅水果不错,整体评价良好再期望内

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商务出行,值得选择。

By

July 19, 2017

club

酒店隔音还可以,睡眠质量不错,周围环境也不算复杂,出行蛮方便的,用滴滴叫车,非上下班高峰期基本一叫马上就有车接单。离市区也不远,离深圳站,北站都不远。

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Good to stay for business

By

July 19, 2017

club

For short vacation or business trip, it's location is suitable for you to move between HongKong and orher great China cities.

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半夜被蚊子吵醒

By

July 19, 2017

半夜被蚊子吵醒,在房间没有找到蚊香,打电话给前台,叫我自己下去拿,半夜奔下去之后,等待后还是没有拿到蚊香。虽然最后还是由前台服务员送到房间,但也是等了很久才到。无论如何,半夜下去前台等待实在不算是一个很愉快的经验。
独栋酒店,刷卡上楼还是让出差的人比较有安全感的。如果没有蚊子,我应该会睡的更好一些。

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Great Staff Great Service

By

July 18, 2017

Front desk and room service staffs are all friendly and helpful.

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性价比

By

July 18, 2017

罗湖附近可以说性价比极高的ihg了,房源很多,早餐也够吃,就是楼下前台的服务质量有待提高,尤其是有个男的。

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性价比高位置好

By

July 17, 2017

platinumelite

离地铁和万象城地王都近,酒店干净整洁, 服务也不错 ,比较适合商务办事出行。住过好几次 ,印象都很好,就是不要涨价就好保持性价比优势。

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明亮空間

By

July 17, 2017

明亮的進門感覺,藍錄白色彩的視覺搭配給人清新的感覺,房間也延續大廳的設計感,但家俱使用久了累積陳舊的宊物可惜之處。

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房间比较小,早餐很丰富

By

July 16, 2017

因为离客户公司近选择了智选假日酒店,前台没有主动识别出会员身份还是在我提醒之后才给了迎宾饮料。由于之前是一般快捷酒店改造,房间相对比较小,床也小。卫生条件还行,早餐选择较多总体还算满意。

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房間內裝感覺清晰

By

July 15, 2017

club

整體住宿的感覺給人有比較休閒,當工作結束之後回到飯店之後容易比較放鬆。另外距離生活圈也比較近,方便在休閒之餘可以享受購物的樂趣。

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入住时发现有蟑螂,体验极差

By

July 15, 2017

1入住时有相应的会员识别及礼物。
2入住房间后发现有只蟑螂飞到床上,被我掀在地上踩死。客房服务员过来处理看了一圈说应该只有这一只。问及从哪里冒出来的,说他也不知道。房间几乎全封闭的。如果是从空调通风处出来,那更可怕。
3房间空调需要一定时间后才能工作,检查正常后解释完毕还给加了个小风扇,这点值得肯定。
4卫生检查做的不够到位,导致此次住宿体验极差。如果没有改善,应该不会考虑再次入住。

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