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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 408 reviews
84%
Recommend This Property

Ratings Breakdown

408reviews

  • 5 Stars
    238
  • 4 Stars
    91
  • 3 Stars
    26
  • 2 Stars
    36
  • 1 Stars
    17

Services were really good.

By

March 22, 2017

club

I personally think this was great. I didn't travel by air but the airport was actually in walking distance. Tha area seems to be safe. If I return to the area for another conference I will stay here again. The staff was friendly and had pleasing personalities. The property was clean inside and outside.

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Comfortable bed and friendly service

By

March 22, 2017

club

This hotel was very clean and everyone very nice. We felt safe on this location and it was very easy to find.

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Beautiful room!

By

March 22, 2017

club

Very relaxing. Room was wonderful and the bed was very comfortable.

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Great place

By

March 22, 2017

club

Absolutely excellent service friendly and courteous . Comfortable in every way couldn't have ask for more. Great breakfast. I travel alone with my small dos and I felt safe and in a friendly iinviorment . I think the young mans name was Al that checked me in he was very kind helpful and professional.
Thank you
Alene barrett

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great

By

March 21, 2017

had a great stay and clean stay. The breakfast was great and hot. I had a great time.

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Meh....

By

March 21, 2017

Not seeing many perks to this Spire Elite status. Asked for top floor and got the 3rd. Asked for room far away from elevator down the hall. I received the a room right beside the elevator. As for the hotel, it was ok. Looked like a rough neighborhood. Doors slammed very loudly throughout the night.

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Restful experience!

By

March 19, 2017

After staying in some "cheaper" lodging options on our trip, we were desperately needing a restful and quiet night. We got it at the HIE Shreveport West. Comfy beds, quiet room, and a great HIE breakfast including those wonderful cinnamon rolls. Money well spent!

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Bad place to stay

By

March 17, 2017

club

Would not stay at this Holiday again, the carpet was wet in rooms, there breakfast was serve on for an hour, and poor quality of food

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my experience

By

March 15, 2017

Comfortable room, great staff and good breakfast. The printer was NOT working in the business center. This is something that business travelers need

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it was OK not that great

By

March 15, 2017

it was OK not to great when their keys wouldn't even unlock the door I spent more time going up n down the elevator than I would of preferred breakfast was really good I guess that made up for the hassle

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Great bed

By

March 14, 2017

club

I asked for a jacuzzi room
Was told I could not use my points for this room!
In Knoxville, Tennessee , the Holiday Inn Express let me use my points for their jacuzzi room!
The staff in Shreveport was fair, nothing special.
They did not acknowledge I was an IHG member!

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Great Customer Srvc.

By

March 12, 2017

club

Great place to stay,its clean quiet,and the breakfast is good!!! I will be back definitely.

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