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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 646 reviews
87%
Recommend This Property

Ratings Breakdown

646reviews

  • 5 Stars
    368
  • 4 Stars
    178
  • 3 Stars
    46
  • 2 Stars
    33
  • 1 Stars
    21

Romance package was amazing!

By

October 18, 2017

club

So perfect! The jacuzzi bathtub was great too!! Bed was comfortable, room was spacious, and birds pleasantly chirped in the morning. Delicious breakfast too! Lots of options!

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First time will be last time

By

October 17, 2017

club

Pros: great staff, white bed linens, breakfast better than usual

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Great room, with a downside.

By

October 17, 2017

club

The room was great. The service was good. The breakfast was as good as always. However, since the room I booked has a jacuzzi, it felt musty and warm. Mildewy. The room was clean but it felt uncomfortable. It was a good stay overall and I would stay again but not in a room with a jacuzzi.

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Average

By

October 15, 2017

platinumelite

Needs some upgraded mattresses. The room. Ended fresher air as well. Breakfast was good.

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Definitely WOULD NOT recommend!!

By

October 13, 2017

club

This is by far the worst hotel I've stayed in years! Check-in clerk was extremely rude. Hotel way below the normal Holiday Inn Express standard. Outside entrance to rooms. Very noisy. Breakfast area closed earlier than stated then manager flat out lied to me about it. Horrible experience!

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Front desk and maintenance

By

October 11, 2017

Arvine is very friendly and accommodating and also the maintenance staff was had a very rapid response when my remote batteries need replacement. Keep up the great environment.

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Simi Valley California Stay

By

October 04, 2017

club

There was no TV service the evening I stayed at the Hotel. I felt the the Hotel Staff should have compensated my inconvenience. I was told they did not have the authoruity and only the Hotel Manager was able to do that. The Hotel Manager was not on site and would only be on site after my departure. The manager did call me one day after I checked out. He felt it was not the Hotel's fault that the TV Service for the area went out.
I did call Hoilday Inn Customer Service and was given extra Rewards Point for my inconvenience.

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Great stay

By

October 04, 2017

We had a large block for my sons wedding and everything went smoothly!

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clean and comfortable

By

October 01, 2017

Stayed 4 nights on business trip. Very comfortable stay.

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Nice, quiet and friendly staff

By

October 01, 2017

I'd récolement the hotel as it's proximity and look is good.

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Very decent and comfortable hotel

By

September 30, 2017

good quality hotel, large rooms and reasonable hotel .

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Overall good stay

By

September 29, 2017

club

Th e Hotel was clean and comfortable. Great friendly staff

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