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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 666 reviews
84%
Recommend This Property

Ratings Breakdown

666reviews

  • 5 Stars
    341
  • 4 Stars
    179
  • 3 Stars
    80
  • 2 Stars
    45
  • 1 Stars
    21

Great service and nice location

By

April 23, 2017

club

I appreciated the staff. Very polite and friendly. We have stayed here on more than one occasion while visiting our son at Champlain College. If you stay for breakfast you need to try the cinnamon rolls yummy.

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NO HOT WATER

By

April 22, 2017

No Hot Water...Construction is going on and I guess they turned off water heater. Tough trying to take a Freezing Shower..I'm not talking luke warm but ice cold.... Not a pleasant way to shave either....Hotel should have let me know they wouldn't have hot water...

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Comfortable bed but under construction

By

April 20, 2017

Wish the staff would have told us the place was under major renovation.

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Nice Room! Very Clean! Comfortable Pillows!

By

April 15, 2017

The room was fine. Parking was not great! Overall the stay was fine. I would stay here again.

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Nice location, easy access

By

April 12, 2017

club

Overall good stay. Did not have the use of pool because it was under renovation.

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Disappointed

By

April 12, 2017

club

I was very disappointed that the pool and exercise areas were closed during my stay due to construction. There was no mention of this on the hotel website.

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Child friendly

By

April 05, 2017

Great breakfast selection. My children were happy too

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Avoid this hotel

By

April 03, 2017

club

Hotel is being renovated which meant the pool was torn apart yet no one thought to tell us prior to the reservation. Extremely mad about this and front desk seemed to not care.

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Pool needs attention

By

April 03, 2017

platinumelite

Staff is friendly and helpful; however, this HI Express needs to pay attention to the materiel condition of the pool and other areas of the hotel.

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Not sure the best place to stay

By

March 31, 2017

club

inappropriate encounters in the pool lounge area that was not being monitored by staff. My kids saw things they should not have seen

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Renovating

By

March 31, 2017

club

The hotel is being renovated. It didn't affect our stay much at all but the pool was being closed starting March 27th.

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Great service and convenient location

By

March 31, 2017

platinumelite

Great place to stay in the Burlington area. We're stayed there several times. Great staff, breakfast, and service.

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