Rated 4.2 out of 5 by 440
Rated 5.0 out of 5.0 by justmarjorie I'd stay here again
Booked this place last minute. I was very pleased with everything and with the staff. My kids even enjoyed it! I'd stay here again.
August 22, 2015
Rated 5.0 out of 5.0 by sammmmmmmmmm clean, roomy guest room
Clean and comfortable.
Easy freeway access.
Close in parking.
August 21, 2015
Rated 3.0 out of 5.0 by feliponcho Nice Staff but old building
It has the good staff service you would expect in a HIE, but the installations are kind of old and out of date. I chose this hotel based on my previous experiences in HIE at Merced,CA and Hillsboro, OR, where the hotels where state of the art and immaculate, but got dissapointed on that sense with this one. Also they have enough parking accomodation for all rooms, not sure why they charge 10 dollars a night for parking, if this hotel was located in SF downtown I would understand, but in the SFO area makes no sense.
August 20, 2015
Rated 3.0 out of 5.0 by missann67 Nice Hotel
Nice hotel, comfortable bed, fair staff service. There were several issues to keys being issued to the wrong room. Staff covered for GM, and the GM never responded to the complaints.
August 19, 2015
Rated 5.0 out of 5.0 by BlueBrat Relaxing environment, had all the amnemities needed
Staff was very pleasant, Beds were very comfortable - plenty of pillows with soft or firm preference. Curtains that block out the sun are excellent! Very enjoyable, relaxing experience. Definitely would recommend to anyone
August 19, 2015
Rated 5.0 out of 5.0 by PopTop2 Nice hotel - Close to SFO Airport
Enjoyed my stay. Complementary airport shuttle was a nice perk, but be sure you get on the correct one (as there are lots of Holiday Inn/HI Express shuttles running).
August 17, 2015
Rated 4.0 out of 5.0 by Soconn921 Accommodating staff
On line regarding the hotel, it states Free Shuttle. Someone should specify this only means between the hotel and the airport.
August 16, 2015
Rated 2.0 out of 5.0 by gosling 34 Room not as reserved
Requested 2 beds and a sleeper sofa and upon arrival received 1 bed and no sleeper sofa. Also, reserved 2 cribs as we have twin girls and no cribs were provided. Staff felt bad but did nothing about it. Manager was notified but he never called even after staff sent texts, emails and left phone messages.
August 13, 2015