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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 1339 reviews
87%
Recommend This Property

Ratings Breakdown

1339reviews

  • 5 Stars
    652
  • 4 Stars
    428
  • 3 Stars
    137
  • 2 Stars
    56
  • 1 Stars
    66

Comfortable bed. Good service, Internet could do with improvement

By

March 24, 2017

club

Another good stay at this particular Holiday Inn Express, which has become my midweek home recently.

The hotel is undergoing a refurbishment, but this is not intrusive at all, and appears well managed.

Overall everything is good, with minor frustrations all that can be seen:

Parking: often there are larger lorries parked in the car park, meaning that many spaces are not available. The spaces are far too narrow for today's car sizes and there is a big risk of damage

Breakfast: overall good, but a bit of variety might be good

Internet: even though iHG members get this for free, the speed is frankly awful, and only two items per room are allowed. In this day and age, this should be quicker and more items allowed.

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Excellent service

By

March 22, 2017

We stayed here for one night whilst visiting Southampton, Lovely greeting from reception when arrived, even though booking slightly mixed up it was very quickly corrected and the staff very helpful. Room as to your normal high standard, food very enjoyable both in the evening and for breakfast it was nice to be able to find somewhere to sit straight away as a good sized seating area. close to motorway but not at all noisy. Richard very helpful on reception as were others (every member of staff greeted us as we walked pass) and a new lady in the restaurant was very polite. Would definitely stay here again if passing. Well done.

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Good comfortable hotel

By

March 22, 2017

club

Generally the hotel was very good and clean, even though some work was being done that effected lifts and corridors.

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Excellent location just off the motorway

By

March 21, 2017

club

We were attending a Gymnastics event at the Dynamo Gymnastics centre at the Hamble school which was about 10 min form the hotel.

Everything went like clockwork, parking was close to the entrance, check-in went smoothly and the room was prepared with a sofa bed as requested.

The food was of a good standard, but the menu was a bit restricted (especially if you have a child/children who might be fussy eaters).

The room was quiet but equipped with everything you might need during your stay.

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Nice hotel

By

March 21, 2017

club

It was nice, I didn't realise I had to write a review I only wanted to enter the prize draw

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Clean, comfortable and great value

By

March 21, 2017

club

We stayed at the holiday Inn as a package from Paultons and it was fantastic value and a real treat for our family.
We'll definitely be back!

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Family

By

March 21, 2017

platinumelite

Very convenient hotel. Refurbished rooms are much better

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Friendly staff

By

March 20, 2017

club

The staff at this hotel are always polite friendly and very professional

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Well worth the Money.

By

March 19, 2017

This Holiday Inn Express was truly why I use the "Express" Chain. Efficient Staff. Check In was easy. Bed Comfy. Breakfast was incredibly disappointing there was not much left of any items at 9am. But this is easily changeable.

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Good place to stay

By

March 18, 2017

club

Enjoyed the atmosphere had everything I needed for my stay, would definitely return in the future if required

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M27 junct 7 holiday Inn express

By

March 14, 2017

Great and friendly staff, and comfortable bed, nothing was too much trouble neither. Breakfast could have been a little earlier as course started at 7am so had to rush breakfast, but overall very satisfied.

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Brilliant stay

By

March 12, 2017

club

As always a very good stay, upon arrival I was greeted by a friendly reception team and I was in my room inside 5 minutes.

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