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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 1558 reviews
88%
Recommend This Property

Ratings Breakdown

1558reviews

  • 5 Stars
    774
  • 4 Stars
    503
  • 3 Stars
    151
  • 2 Stars
    61
  • 1 Stars
    69

Swamped by a cricket match

By

October 19, 2017

platinumelite

We arrived to find there had been a cricket match next door to the hotel and a lot of guests/people drinking. The staff seemed unprepared for this with long queues to check in and buy drinks.

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nice staff nice hotel

By

October 19, 2017

did the peppa pig 2 4 1 tickets so picked hotel on location over anything else but was nice just dont order a cocktail at the bar as staff have no idea how to make them!

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Nice

By

October 18, 2017

The new rooms are great don’t recommend old rooms, the food is nice, areasonable selection of evening meals .
The staff are friendly most smile .

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Overnight

By

October 16, 2017

Nice place. Plenty of parking. Easy to find. Bed was a bit uncomfortable.

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Comfortable

By

October 16, 2017

Ideal location, and comfortable accommodation. friendly and helpful staff, and flexibility of stay.

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Ok for price

By

October 16, 2017

The Hotel was ok but the breakfast was terrible

Room was a good size but bed smaller than my normal chain

Free wifi is a good add on

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Great Rooms

By

October 16, 2017

club

Nice comfy bed, clean room and bathroom. Internet fast and stable

Breakfast a bit dulll

Dinner poor quality

Restaurant/bar area rather unwelcoming and looked more like a fast food outlet

Dinner/bar facility innderstaffed

Proximity of cricket venue may make this place rather busy on occasion.

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Comfortable bed and great service

By

October 15, 2017

club

Location to the docks, comfortable clean room and lovely complimentary breakfast.

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Very efficient, clean, hotel

By

October 14, 2017

No complaints. Wifi/Internet a tad flaky but beyond that a typical and well run HIE

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General

By

October 14, 2017

club

Although the breakfast was very good the selection of hot buffet was very limited. Only a very minor issue. Apart from that my experience was excellent.

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Excellent hotel

By

October 11, 2017

Stayed here with my kids. Aged 2 and 3. Everything was just
Too good.would recommend everyone visiting Southampton to stay here.

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Recent stay

By

October 11, 2017

club

The room was very clean and the bed was very comfortable, the staff were very helpful and friendly. The service was also very good.

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