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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 960 reviews
88%
Recommend This Property

Ratings Breakdown

960reviews

  • 5 Stars
    490
  • 4 Stars
    297
  • 3 Stars
    93
  • 2 Stars
    39
  • 1 Stars
    41

Comfy bed, good service and good breakfast.

By

23 julio 2017

club

Stayed at the hotel for three nights.
Very comfy bed, friendly staff, good breakfasts.
Just as well pub that does food in evening nearby (well within walking distance), as evening menu very limited.

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More thought for disabled

By

22 julio 2017

club

From reception it felt like a route march to our room 111 When the booking was made I requested a disabled room near the lift knowing that the lift is close to reception, as you can see the room allocated was a long distance for anyone with walking and breathing dificulties

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Never again!

By

22 julio 2017

club

Dreadful- room too hot and uncomfortable . Staff unhelpful. Bed and pillows hard and uncomfortable. Did not sleep- will never staff at this hotel again

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Peppa Pig World Holiday!

By

19 julio 2017

platinumelite

Family room was perfect for a stay for 2 adults and 2 children. CBeebies and other children's tv channels available to entertain the children when they woke too early! Fab choice at breakfast. Would definitely stay there again

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Peppertastic

By

18 julio 2017

club

We stayed due to offer that included entry into paultons park, the staff were friendly and I think most people staying were going to the local attraction.We forgot tooth paste and the staff were great and gave us more. Breakfast was good, not as varied as other hotels and maybe a counter would be better than people all gathered, because some people just don't know how to queue! We ate at the pub across the road but loved that we could have used the dinning room tables to order a takeaway!

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Rooms need kingsize beds

By

18 julio 2017

club

Rooms need kingsize beds, mini fridges and reception staff need to be in attendance as soon as visitors arrive

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Lovely short stay

By

18 julio 2017

The staff are so helpful and went out of their way for us. They even brought out meal to our room. Charming and pleasant at all times.

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Old fashioned, noisy and unclean.

By

18 julio 2017

club

Disappointed we paid all they money for old, unclean rooms.

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Stop over

By

18 julio 2017

club

Sufficient for our travel needs, good for a one night rest before continuing our journey.

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Very comfy bed

By

16 julio 2017

club

Can't fault the sleep on a very comfy bed. Even the sofa bed was comfortable.

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Great friendly staff

By

14 julio 2017

club

Very clean rooms very friendly staff great motorway connection

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Exceeded my expectations!

By

13 julio 2017

club

Room was super clean, staff were super friendly and professional. Couldn't ask for more!

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