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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 1031 reviews
96%
Recommend This Property

Ratings Breakdown

1031reviews

  • 5 Stars
    802
  • 4 Stars
    161
  • 3 Stars
    39
  • 2 Stars
    16
  • 1 Stars
    13

Good stay!

By

October 23, 2017

Spacious, clean and comfortable room. Staff the most friendly people!

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Top Notch

By

October 23, 2017

We stayed here during our visit to Gonzaga. The hotel was very nice and the people went above and beyond to help. They had cookies and milk at check in and the 2 ladies working the breakfast were so friendly. They were talking to everyone asking if everything was ok and asking if they could help with anything.

The room was very nice and very comfortable. The room we had contained a new shower that my daughters loved.

Would definitely stay here again

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Great place to stay

By

October 22, 2017

club

Pleasant helpful staff, convenient location, very comfortable rooms

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Great property

By

October 21, 2017

Above average Holiday Inn Express, close to convention center.

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The staff is the best.

By

October 19, 2017

club

This hotel has the staff I wish were at all the hotels I visit. Traveling each year I do stay in more than 30 hotels across the country for pleasure. Spokane Downtown was the best.

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Great Stay, I always Aim for this hotel

By

October 16, 2017

This is my first choice. Comfortable place and convenient location.

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Everything was Perfect!

By

October 14, 2017

club

We were there for a medical emergency and the staff was excellent. They allowed us to extend a day and the rate was great. I have always loved the breakfast at the Holiday Inn Express, but this location was exceptional. The breakfast bar Manager, Dzenana, was soo attentive and personable and took such pride in her work, she was just wonderful. On top of all that, the food was excellent as well. We will stay here again very soon as we travel to the area quite often.

Thanks for the great stay,

Michael D. Hall

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Always 100% up to my standards at Holiday Inn downtown Spokane

By

October 14, 2017

club

It's always a pleasant stay at the Holiday Inn downtown Spokane. The staff here are super friendly

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Great service

By

October 13, 2017

club

Breakfast manager was amazing. All other hotel staff were also great and the GM helped us fing a fantastic place to eat!

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great

By

October 06, 2017

club

very pleased with the hotel, very clean and i was very impressed with the hotel as it sat on a rock. front desk people www very friendly and willing to go the extra mile to make sure we had all we needed. i left the keys in my office several times and did not hesitate at all to get me new keys.

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Bed a little worn, but this is common

By

October 05, 2017

Enjoyable stay, nice view from 4th floor. Staff,very nice and personable.

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Beautiful location

By

October 04, 2017

club

Overall great experience. We received the last room that was handicapped so not sure if that’s why there wasn’t a bath tub but would like to have seen one.

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