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Rated 4.6 out of 5 by 499 reviewers.
Rated 2.0 out of 5.0 by Enjoyable stay ruined by Fire Alarm and Sprinkler issue Stay could have been an 8 or 9....but issues with fire alarm and sprinkler system kept this from being enjoyable. Again, IHG expects a person to do a full audit of all stays at their hotel. Really, one should be able to pick and choose how much they want to say about their stay. Hopefully, I have typed 50 words now. August 25, 2015
Rated 4.0 out of 5.0 by Tough to Rate Fires in Eastern Wa made the air quality very poor which caused AC to be problematic, which made it tough to rate the overall experience. The hotel is beautiful. The staff are fantastic and very accommodating friendly and seem happy. Hotel is close to everything downtown. The breakfast lady is super friendly and accommodating & outgoing very welcoming. Breakfast is also a cut above most others. Room rate seems a bit high for Spokane area but there was a convention in town and it is a very nice hotel. August 24, 2015
Rated 4.0 out of 5.0 by Very nice property in a great, convenient location This hotel has a nice setting and is conveniently located to allow walking to the park and riverside downtown venues. August 24, 2015
Rated 5.0 out of 5.0 by over night stay very good staff accommodating and amenities were available. August 22, 2015
Rated 2.0 out of 5.0 by Usless wireless, noisy neighbors noise A/C Really nice looking hotel on the outside and lobby area. Nice outside sitting area although they should make it non-smoking. The wireless is totally useless as it is so slow. The A/C cranks up and shuts off like a car motor and worst of all the walls are thin so you hear the neighbors snoring. August 21, 2015
Rated 3.0 out of 5.0 by Weekend visit We have stayed at this location numerous times when we come to visit family and friends. We like the central location but may have to rethink our choice in the future. Our only real complaint is the parking! Seems to be plenty but when you come back from a day of visiting and adventure you can't seem to find a spot to park. Buses, large trucks with trailers or boats taking up multiple spots. Management doesn't seem to pay much attention to the issue. August 21, 2015
Rated 5.0 out of 5.0 by WE LOVE HIEX ON THE ROCK! We love staying at the Holiday Inn Express on THE ROCK in Spokane! It's conveniently located and always clean. The staff is friendly and goes out of their way to make us feel welcome and valued. The accommodations are clean and comfortable and the updates make it very roomy and "like home". I love the convenience of the business center as I don't always like to lug my computer around with me! We love the evening cookies and LOVE, LOVE, LOVE the breakfast....especially the cinnamon rolls! Keep up the great work! August 20, 2015
Rated 5.0 out of 5.0 by Great location with a friendly helpful staff This is the place to stay when you want to be in the heart of downtown Spokane. August 20, 2015
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