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Rated 4.6 out of 5 by 394 reviewers.
Rated 5.0 out of 5.0 by great staff and location this hotel is a great little place to stay while attending business in Spokane October 5, 2015
Rated 5.0 out of 5.0 by Updated and Very Nice The HIE Spokane Valley was a very pleasant stay for my husband and I. We liked the newly updated room especially the rain shower in the Lilac Suite. September 30, 2015
Rated 3.0 out of 5.0 by Staff could use training and additional help. No mention of Rewards member. Ask for all info for check in when it is available from Rewards number. There was no luggage holder in room. Asked desk clerk and she said she would deliver one. Never happened, even after repeated requests. Many times there was no one at desk, but a sign saying they would return soon. September 29, 2015
Rated 5.0 out of 5.0 by An Excellent Stay - Full Value! An overall excellent experience -- from comfort of guest room (and mattress!), to high quality of varied Hot Breakfast selection each morning. An absolute "winner"! Thank-you! September 29, 2015
Rated 4.0 out of 5.0 by Will Return Again Thanks HIE - Spokane for a nice stay. Will return again when on business to eastern Washington. September 28, 2015
Rated 3.0 out of 5.0 by Average Service I enjoyed my stay at this hotel 3 years ago and therefore decided to stay again when I was in the area. I was disappointed that the service has deteriorated a lot. I am a platinum member and there was no recognition at all upon check-in. When I enquired about any possible upgrades or perks since I am a platinum member, I just got a brusque reply that the hotel is full. I can understand this better if the receptionist didn't give off the air that she doesn't need my business. I was given a ground level room close to an exit door. It was not a nicely renovated room like last time. Overall, I felt very unwelcome. September 27, 2015
Rated 5.0 out of 5.0 by Very Convenient This Holiday Inn Express is located right next door to the Pearson Vue Test Center. It's great to be able to eat breakfast and then walk next door to take an early morning class. Much better than trying to fight the traffic as you're running test material through your head. The Inn even offers a discount rate for testers. You cannot get the discount rate online but must call in. But calling in is quick and easy. I have now stayed here three different times and the accommodations have been fine and the rooms clean and adequate. I would definitely recommend this hotel for early morning testers or any other travelers. September 25, 2015
Rated 5.0 out of 5.0 by Great service Great Hotel with a Great Staff I will stay here next time I am in Spokane September 25, 2015
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