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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 467 reviews
87%
Recommend This Property

Ratings Breakdown

467reviews

  • 5 Stars
    293
  • 4 Stars
    98
  • 3 Stars
    29
  • 2 Stars
    29
  • 1 Stars
    18

Excellent choice

By

April 25, 2017

club

From check in to check out, everything was clean, courteous, easy. Highly recommended.

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Food Service and IHG

By

April 25, 2017

club

I was impressed to see the IHG welcome on the visitor board when I arrived. Stephanie has left a hand written note in the room. The little touches are wonderful and I appreciated them.

Marsha greeted us in the dining room each morning and made the breakfast experience pleasant and enjoyable.

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Holiday Inn lives up to its reputation.

By

April 25, 2017

club

I found the hotel really clean and the staff was super helpful. My only complaint was the bed was a little hard for myself and my granddaughter, But overall I would recommend this hotel highly to anyone visiting the Spring Lake area or surrounding area. The reason I answer if didnt answer about my bill was I have no way of knowing as I having received it yet though my e-mail

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Excellent staff and hotel

By

April 24, 2017

platinumelite

Stayed here for a low key spring break vacation with the kids and it was perfect. Great spot for the activities we wanted. Pool isn't heated which made it hard to enjoy in the evenings when we came back to the hotel but you don't really expect a heated pool at a HIE

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Nice stay

By

April 24, 2017

Had a very nice day no complaints. Very comfortable and nice place to stay good breakfast

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Great stay

By

April 24, 2017

platinumelite

Comfortable, clean and friendly. My family enjoyed this location as our home away from home while on vacation. The room with the fridge and microwave made traveling with our toddler a breeze.

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the hotel

By

April 22, 2017

club

It is a very nice, good value, easy to find, good food

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Friendly and helpful manager at desk

By

April 22, 2017

club

The manager was friendly and accommodating. I was having the kind of day where I couldn't find things and the manager leant me her phone charger for the evening. I felt safe with just me and my 2 young children.

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best hotel in the area

By

April 22, 2017

I have stayed at many IHG hotels here and in Europe and this one surprised me. It was quiet and relaxing which was what I needed. It was really clean and the employees were always making sure we had everything we needed. I will go back soon

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GREAT PLACE STAY

By

April 21, 2017

club

WE ENJOYED OUR FIVE NIGHT STAY THE STAFF WAS GREAT AND THE BED COMFORTABLE IT WAS NEAT AND CLEAN

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Our Stay

By

April 21, 2017

club

Overall our experience was most enjoyable. The staff and employees were great. The room furniture does need to be upgraded.

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Work stay

By

April 21, 2017

club

The staff was great and helpful. They let us in early to breakfast after the long night of work. The hotel was very quiet witch made it easy to sleep during the day.
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