Rated 4.5 out of 5 by 268
Rated 5.0 out of 5.0 by LeGalley Great property
We enjoy staying there due to the convenience. The rooms are always, nice and clean. The breakfast is awesome.
November 19, 2015
Rated 4.0 out of 5.0 by BizTraveler77 Spire not recognized
Disappointed that I received a standard room. The most important amenity that I want based upon my loyalty to IHG is a room upgrade. I guaranteed my room on a credit card and it was well after 6 p.m. when I checked in meaning I was definitely being charged for the room. When I arrived to check in, I inquired if I was getting a room upgrade. The front desk clerk stated that the last suite was just given out. I happen to know that the last suite wasn't given to a Spire Elite member because it was given to one of my employees who is a Platinum member.
Point is that if the hotel knew there was a Spire Elite member who was coming, why wouldn't a suite be held for that person. What's the point of reaching the top level of a rewards program if you are treated like all the others?
November 16, 2015
Rated 3.0 out of 5.0 by sfarley26 input
Decent hotel for the area. I have two comments;
(1) I could not find this hotel on the IHG website. Same problem for a Express I was looking to stay at in Braintree, MA. Seems to be more and more frequently.
(2) The shower had very low water pressure in this hotel.
November 9, 2015
Rated 5.0 out of 5.0 by Goofenheimer Check In
We were in the city for a wedding. It was VERY helpful to be able to check in as soon as we arrived so we could unpack and change clothes. Also, the late check-out gave us time to relax in the morning and not be rushed to get out early.
October 26, 2015
Rated 5.0 out of 5.0 by mars82 Convenient, good breakfast, and good service
This stay was necessitated because my son does not have sufficient room in his home, so I was only there to sleep and eat breakfast and was otherwise engaged at all times. The facilities were excellent and met all my needs.
October 25, 2015
Rated 4.0 out of 5.0 by Timonbusiness Clean basic hotel
Clean hotel, courteous staff. Convenient location to Woodlands area attractions and businesses.
October 23, 2015
Rated 4.0 out of 5.0 by Sazerac322 Comfortable bed and clean room
Everything was very clean from the hallways to the room, no odors. Nice wide hallways. Good elevator access and side door access. The bed and the pillows were very good quality, with a firm and soft pillow labeled for each guest. My only improvements would be to add an extra brighter light for the bathroom for the ladies to use in the mornings, and if I was staying longer or slept later improved curtains to make the room darker after 9am. It wasn't overly bright by any means, but not black out dark either.
The only real issue with the room quality was the tile floor in the bathroom looked to have been done very quickly, as the grout was not done very well and will cause issues down the road.
Overall this hotel for the price was very nice, seemed new, and slept great. I've paid so much more for much less elsewhere.
October 21, 2015