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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 537 reviews
96%
Recommend This Property

Ratings Breakdown

537reviews

  • 5 Stars
    391
  • 4 Stars
    101
  • 3 Stars
    25
  • 2 Stars
    17
  • 1 Stars
    3

Very pleasant

By

April 28, 2017

club

The stay was very welcoming! Room was very clean, beds were very comfortable. The bathrooms were super clean and nice, the free internet was very efficient and easy to use! Tv channel choices were great also. Staff was so friendly, the free breakfast was outstanding! I will stay here again when I go back!

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Call ahead if you want a certain room type.

By

April 27, 2017

platinumelite

Typical H.I. Express experience and, for me, that usually means "a good stay and a good sleep".

These guys fell a bit short. The price was quite high for a Friday stay--turns out there was an event in town so the prices were raised. I suppose I won't fault them for that.

The only disappoint for me was that they did not honor the room type I requested. The Holiday Inn reservation system goes out of its way to ask you if you want a room by the elevator or not, etc. On top of this, I always enter something in the notes to make sure I don't get a room I don't want. These guys apparently ignored all that.

There is absolutely no reason for that--they already took payment for the room the day before, so they should be clever enough to try to fulfill people's room requests (especially if they are simple, like mine were)!

Lesson learned: I will call ahead to ensure I don't get a room I don't want. And I'll get the name of the clerk too!

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Surrounded By Good Resturants

By

April 27, 2017

There are good places to eat within walking distance! One place that is a brewery and great good is behind the hotel.

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Tired Traveler

By

April 27, 2017

This hotel is right off the freeway and easy to get to. It's only 3 blocks from the mall located here. There are also several restaurants within a few steps of the hotel. The staff are always friendly and the hotel is clean. They do need more parking.

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Clean comfortable rooms

By

April 21, 2017

Room is clean and comfortable. It was quite and we slept great. Staff was extremely friendly. Love the breakfast and will be returning this weekend

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stay in april

By

April 20, 2017

club

The staff at the front desk was very nice and our room was quiet and dark. The breakfast is very average.

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Nice hotel

By

April 20, 2017

club

Nice staff and clean as always. Easy access to freeways and food

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Very Nice Hotel to stay at

By

April 19, 2017

The bedding was comfortable and pillows were great. The hotel area felt very safe and was nicely located.

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met expectations

By

April 19, 2017

club

Just traveling through, were there about 12 hours. HIE are predictably clean and comfortable. The breakfasts leave a lot to be desired, but you can only do so much with frozen food. We were there for a very short time. When the roads are wet, it would be nice if you offered a bucket of soapy water and paper towels to clean windshields. When on the road, HIE are always our first choice.

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Breakfast

By

April 18, 2017

club

Breakfast served to late on Saturday. Everything else about the hotel was great easy access from freeway

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Coffee provided

By

April 17, 2017

The food at breakfast is excellent EXCEPT for the coffee. I personally think it tastes terrible and I end up using my Via. This also applies to the Holiday Inn we stayed at in Eureka, CA.

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Comfortable and clean room

By

April 13, 2017

club

Room was perfect, clean and comfortable. Morning breakfast and variety of choices were excellent

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