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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 534 reviews
93%
Recommend This Property

Ratings Breakdown

534reviews

  • 5 Stars
    374
  • 4 Stars
    96
  • 3 Stars
    31
  • 2 Stars
    22
  • 1 Stars
    11

Friendly and helpful staff

By

May 24, 2017

club

Plenty of Excellent and well lit parking. I would definitely stay here again the next time I am in town.

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Excellent experience

By

May 24, 2017

platinumelite

This is the only hotel I stay in when I come to Springfield. Staff is always friendly, and hotel is always clean. I also enjoy the hot tub for relaxing. I always stay at IHG brand hotels, but mostly the Holiday Inn Express, and this one is one of my favorites.

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Cardinals Weekend

By

May 24, 2017

club

Great time - great rate - great people

Went with friends to a Cardinals game in Springfield

The hotel was right next door with excellent breakfast

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Comfortable bed and great service

By

May 23, 2017

club

Acoomodating for early check in. Bed was very comfortable. Room was very clean.

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Great Everything

By

May 17, 2017

club

Very Happy I will come back to that Holiday Inn in Springfield

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Comfortable bed, price was a little high.

By

May 16, 2017

club

Comfortable beds, great service. I really think the price was kinda high. Service was great. I didn't ask if they had a senior discount.

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Quiet clean room.

By

May 15, 2017

Overall good experience. "Extra characters to be allowed to post."

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Great Room and service

By

May 13, 2017

The room was better than we expected. The front desk was very helpful and helped make our extended stay bearable. The room was cleaned every day and we never had any issues with needing items sent up to us.

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What a great night!

By

May 13, 2017

platinumelite

After a long day on the road it was a pleasant experience and a great night's sleep. I definitely recommend this location as a meeting point between Illinois and Texas.

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Enjoyable stay

By

May 12, 2017

I was at the hotel for six nights for business and it exceeded all my needs. The internet was great, the bed was very comfortable, the room and hotel were neat and clean and very quiet. I had no problems whatsoever.

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Single vs Family

By

May 09, 2017

club

This hotel is good for a single person but not for families. The beds are major small. I've stayed in much better hotels for the same price. The hot breakfast items were poor quality and not very good. Our room had an old towel in the floor. The beds are major used up and poor. Again, I've stayed in much better hotels (even in Branson) for the same price. I wish I could have said better but it just wasn't.

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Great hotel/Amazing Staff

By

May 04, 2017

This hotel was SO clean and the staff was very friendly and accommodating. They took into account all of our special needs.

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